Remove Customer Service Remove Procurement Remove Procurement Analytics Remove Warehousing
article thumbnail

What Lessons a Table Fable Teaches About Supply Chain Orchestration

Logistics Viewpoints

By the end of the year, I realized that the arrival window was merely being postponed automatically and repeatedly at the same cadence, so I called customer service. Multiple calls only muddied the waters, but a few things became clear: inventory was in the warehouse, but my order for it was stuck.

article thumbnail

How We Stubbed Our Toe in The Evolution of S&OP

Supply Chain Shaman

I wrote my first report on Sales and Operations Planning (S&OP) while sitting on the floor in the Atlanta airport in 2005 when I was an AMR Research analyst. I wrote many reports on airport floors in those days–electrical plugs were just too scarce.) Sales and Operations Maturity Model from 2005-2008. Mistake #3.

S&OP 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Do You Mean By Supply Chain Visibility?

Logistics Viewpoints

FourKites, for example, can tell one of their shipper clients how long carriers are sitting on average at their warehouses and how this compares to the industry average; Or they can tell a shipper client the appointment reliability at one of that shippers customer’s distribution centers.

article thumbnail

13 Important Roles of Data Analytics in Supply Chain Optimization

SCMDOJO

Supply chain optimization can achieve this with the help of data analytics. Data analytics helps businesses make data-driven decisions and initiatives. How does data analytics help supply chain optimization? Let’s explore the roles which data analytics play in this process. Why is it crucial? Download from the below link.

article thumbnail

Unlocking Efficiency with AI in Business Process Automation

Elementum

This integration allows for the automation of straightforward tasks, freeing up resources for more complex processes that require AI’s predictive capabilities and decision-making. Predictive analytics forecast potential disruptions, allowing for proactive measures to minimize delays and enhance customer satisfaction.

article thumbnail

The Importance of Supply Chain Management

Elementum

As digital marketplaces and JIT stock control become more prevalent, supply chain solutions must evolve to meet customer expectations. Recent press reports around food supply chain issues have emphasized the essential nature of a solid, well-managed supply chain where managers can predict (and respond to) potential delays or scarcity.

article thumbnail

What is Order Processing? How it Works & Key Methods

Unleashed

Throughout the order processing process, order tracking and updates are given to the customer to provide transparency and enhance customer satisfaction. After delivery, customer service plays a vital role in addressing any returns, exchanges, or feedback, which can also provide valuable insights for improving future order processing.