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Another Peloton Supply Chain and Customer Service Turnabout

Supply Chain Matters

Supply Chain Matters updates readers on yet another turnabout in supply chain and customer service direction for a once high flyer in premium interactive fitness equipment and services. © Copyright 2022, The Ferrari Consulting and Research Group and the Supply Chain Matters® blog.

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Congrats to the Winners of the Supply Chains to Admire 2023

Supply Chain Shaman

The sad reality is that is a focus on functional metrics throws the supply chain out-of-balance reducing balance sheet performance. While I believe that customer service and ESG should be included in the balanced scorecard, I cannot find a set of data across industries good enough to drive this comparison. be careful.

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ToolsGroup to Highlight Service-Driven Supply Chain Planning at Gartner EMEA Supply Chain Executive Conference 2019

ToolsGroup

BOSTON, June 11, 2019 – ToolsGroup, a global leader in supply chain planning software, today shared details of its participation in the Gartner Supply Chain Executive Conference, taking place June 17-19 in Barcelona. Disruptions large and small confront today’s supply chains on a daily basis.

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Your Must-Have Gartner Debrief: The 4 Key Takeaways from Gartner Supply Chain Symposium/Xpo 2023

ToolsGroup

Balancing Inventory Remains the Key to Customer Service and Profitability Although fast expansion remains a priority for some segments (like medical equipment), many of the supply chain executives we spoke to named inventory levels as their main concern. Probabilistic forecasting continues gaining momentum.

Gartner 283
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TMS+: Go Beyond Transport to Optimize Cost, Service, & Resiliency

It’s a supply chain execution technology that recognizes companies today operate as multi-party ecosystems, and that transport management activities are just one component of high-functioning supply chains. Today’s question becomes: How do you leverage data to automate and optimize across the full order lifecycle?

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[WHITE PAPER] The Trends that Will Forever Shape Manufacturing in 2018 & Beyond

GlobalTranz

Regulatory reform has been top-of-mind for supply chain executives and political leaders in the U.S. In today’s world, the slightest misstep will have extreme consequences, resulting in lasting harm to shippers’ reputations, manufacturing quality and customer service. since the 2016 election.

Trends 151
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No Time Like the Present

Supply Chain Shaman

Note in Figure 1 the gaps from recent research between supply chain planning and manufacturing, logistics, and sales. The gap between logistics and procurement; and logistics and customer service increases process latency. The goal to tie planning to execution remains, but the gaps in planning are a barrier.