Remove Eliminating Excel in Purchasing Remove Research Remove S&OP
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Make Room for Leadership to Drive S&OP

Supply Chain Shaman

In my recent Mea Culpa post, I mentioned my prior work on Sales and Operations Planning (S&OP), and the importance of leadership. Leadership and S&OP? I share research, observations, and insights. I shared this after interviewing 150 companies on their S&OP processes while at AMR Research.

S&OP 393
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S&OP: Can You Make Decisions at the Speed of Business?

Supply Chain Shaman

I spent time this week completing reference calls on the use of S&OP technologies. Eerily the case studies sound the same as the ones heard when I completed S&OP research in 2004. Eerily the case studies sound the same as the ones heard when I completed S&OP research in 2004.

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Reinventing Supply Chains: Focus on Human Factors

Supply Chain Shaman

What’s missing? In May 2025, one in seven home-purchase agreements fell through resulting in the cancellation of 56,000 purchase contracts. Each is attempting to slather AI on today’s offering: this fueling a hype cycle for agentic AI. Technology can change or even improve work. It is a landgrab of sorts.

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How We Stubbed Our Toe in The Evolution of S&OP

Supply Chain Shaman

I wrote my first report on Sales and Operations Planning (S&OP) while sitting on the floor in the Atlanta airport in 2005 when I was an AMR Research analyst. The model in Figure 1 became the foundational model for the Gartner S&OP model. Sales and Operations Maturity Model from 2005-2008. Figures 2 and 3.

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Organizational Alignment: Overlooked, but So Important.

Supply Chain Shaman

” Followed by “How are you organized, and what defines functional excellence? And, how do you tie functional excellence to corporate value?” Companies became less clear on the definition of supply chain excellence and how to implement decision support technologies. This gap grew over the last decade.

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Five Reasons Why Are We Not Making Progress on Inventory Management

Supply Chain Shaman

I wanted to say, “You let the consultants influence you to buy the wrong technologies based on IT standardization. As I sorted through years of research on the topic, I came up with five reasons: holistic thinking, planning system satisfaction, over-dependence on spreadsheets, rise in complexity and organizational alignment.

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Just Jump

Supply Chain Shaman

In the research, we find that deploying an outside-in model always beats an inside-out model, reducing process and data latency while improving the organization’s ability to make decisions at the speed of business. The evolution of S&OP to IBP increased process latency in 70% of companies. Lack of executive buy-in.