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The Supply Chain Merry-Go-Around

Supply Chain Shaman

Aptean is orchestrating the Blue Yonder/E2open/Infor playbook of buying undervalued assets and milking the maintenance and Software-as-a-Service contracts with existing customers. Legacy players like Adexa, Arkeiva, Gains, E2open, Orchestr8 Solution, and ToolsGroup will be bought and sold with little impact to the market.

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Thoughts. Selecting Supply Chain Software

Supply Chain Shaman

In 2012, when I started Supply Chain Insights , I believed that I could revolutionize the purchase of supply chain planning solutions by initiating a rating and review process across trading partners. Buying supply chain planning software is hard. How are people buying software? Here I share how to challenge the status quo.

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Was Integrated Planning a Hoax?

Supply Chain Shaman

We now have new technology players entering the market like AIMMS, Enterra Solutions, OM Partners, Quintiq, ToolsGroup, and Terra Technology. The implementations were longer, the purchase costs were higher, and the functionality was less robust and lacking flexibility. For many, it is confusing. It keeps old gals like me in business.

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My Take: E2open Buys Terra Technology

Supply Chain Shaman

As an analyst in the supply chain market for 15 years, I have written many articles on best-of-breed technology companies purchased by a larger company. In 2007-2014 Terra added inventory management, multi-tier demand sensing, transportation forecasting, and long-term forecasting. However, there are no sure bets.

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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention. 6 Examples of Excellent Customer Experiences. When making purchase decisions, brands who demonstrate care for others can offer a competitive advantage.

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2018: What Will It Look Like?

Supply Chain Insights

Here are my predictions for 2018: Supply Chain Excellence as We Know It Is Redefined. Supply chain excellence definitions evolve as companies explore the Art of the Possible. Cryptocurrency is adopted for bifurcated trade (price and promotion) and transportation in emerging markets. Confluence of Technologies.

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Q&A With Women Making a Big Impact in Supply Chain

ToolsGroup

Over time, I’ve been fortunate to work in groups where both men and women were well represented, and I’ve had excellent leaders who championed my career by giving me the freedom to chart my own path. The truth is women have long been underrepresented in supply chain leadership. Q&A with three inspiring women in supply chain.