Remove Freight Remove Guidelines Remove Metrics Remove Shipping
article thumbnail

Metrics that Matter: Customer Service

QAD

Inventory accuracy and minimizing stockouts are very important to customer satisfaction, but a few other metrics also impact the ability to meet customer expectations. This measures the number of orders or order lines shipped on time and without backorders or shortages. Unreimbursed Freight. Unreimbursed Freight.

article thumbnail

Freight Benchmarking: What Is It? Why Do It?

Logistics Bureau

Whether your company is a big or small player in terms of shipping volumes, and regardless of your chosen transportation modes (road, rail, ocean, air), the health of your bottom line depends in no small part on the competitiveness of your freight prices. So how can you be sure you’re getting the best freight rates possible?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Sam’s Club Suppliers Can Benefit from Retail Specialized Logistics Providers

Zipline Logistics

These are report cards that grade suppliers on quality and performance, looking at common metrics like on-time delivery, inventory management, missed shipments, lead time, costs, etc. OTIF Logistics Scorecard Guidelines for Sam’s Club. OTIF scorecard guidelines for Sam’s Club differ slightly from those set by Walmart.

article thumbnail

The Supply Chain Response to India’s Second Wave of Covid!

Supply Chain Game Changer

Saudi Arabia shipped 80 Metric tonnes of liquid oxygen to India and Portugal assured 20,000 litres of oxygen per week to India along with 5503 vials of Remdesvir. Next step was inbound transportation while tackling issues as limited and volatile freight capacity, time pressure and difficult ETAs.

India 105
article thumbnail

Supply Chain Best Practices during a Quarantine

SupplyPike

Times are tough, so we’ve gathered some guidelines to help your supply chain get back on track, or at least to shore it up during these challenging times. Suppliers are also seeing issues with shipping companies being overwhelmed. If possible, request that your buyer widen delivery windows. Utilizing technology. Other considerations.

article thumbnail

How to Improve Your OTIF Score: 15 Tips for On-Time and In-Full Delivery

Zipline Logistics

Delivering on-time and in-full is essential to success and a metric used by retailers when evaluating partnerships with vendors of all sizes. But first, let’s look at the background of OTIF metrics and why they came to be. OTIF metrics are not universal. OTIF Meaning and Background. OTIF means on-time and in-full.

article thumbnail

Understanding First-Mile Delivery & Why it’s Important for Your Store

ShipBob

And if a business is paying too much in shipping costs, it can majorly reduce profit margins. The first-mile delivery stage has a direct impact on your shipping experience and improving the former will deliver substantial gains to the latter. First mile vs. last-mile delivery: what’s the difference? The analytics are super helpful.