article thumbnail

Omnichannel Retailers Leverage Optimization for Order-Promising

Logistics Viewpoints

This meant that retailers were not maximizing their profitability. They can also order online and have goods shipped to their home. An omnichannel order management system helps companies meet growing customer expectations. Historically, omnichannel software solutions were not capable of optimization. That is changing.

article thumbnail

Retail Returns: The Key to Driving Business Growth

ToolsGroup

Retail returns occur when a customer returns the purchased items to a seller in exchange for a refund, store credit, or a similar product. Yet, in today’s omnichannel world, retail returns are key to driving business growth, thanks to their ability to enhance the customer experience, minimize losses, and preserve long-term revenue.

Retail 296
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Retailers Embrace Gig Economy Fulfillment

Logistics Viewpoints

The gig economy and its on-demand armies of drivers have moved people and food for years, but many retailers still hesitate to tap into Uber, Postmates and other companies to quickly move orders from stores to local customers’ doorsteps. Gig economy fulfillment setting retailers apart. Business intelligence lights the path for others.

article thumbnail

The Give and Take of Multi-Carrier Parcel Shipping Technology

Logistics Viewpoints

Many top retailers rolled out more versatile fulfillment to better serve customers, embracing gig economy couriers to offer same-day and two-hour delivery and rounding out omnichannel fulfillment offerings with buy online pickup in store (BOPIS) and related services. Multi-carrier parcel shipping technology empowers fulfillment teams.

article thumbnail

Inventory Everywhere, But Not the Right Product to Ship

Supply Chain Shaman

Note that in Figure 1, retail home improvements days of inventory increased 68 days, contract manufacturing days increased 48 days, retail apparel by 28 days, and containers and packaging manufacturing companies by 14 days. Despite investments in planning, today, industries hold 28 more days of inventory than in 2004.

article thumbnail

What is Lean Retail (+ Why Retailers Must Embrace It)

ToolsGroup

With the advent of globalization, the Internet, and more recently, the proliferation of mobile technology into every aspect of our lives, there has been a remarkable shift in the world of retail from a product-centric to customer-centric model. What is Lean Retail? The impact of lean retail on supply chain management.

article thumbnail

Top 6 Retail Trends & Supply Chain Planning Challenges in 2023

Logistics Viewpoints

Retailers know firsthand how quickly the market can change. That’s why staying on top of the latest supply chain planning trends is so important – they can make all the difference when it comes to staying competitive, reducing costs, and meeting your customers’ needs.