Remove Omnichannel Remove Procurement Solutions Remove Reverse Logistics Remove Transportation
article thumbnail

The Quietly Growing Conundrum of Online Returns

Logistics Viewpoints

However, the inability for consumers to initially see, feel or experience products they purchase online can create gaps between product expectations and what arrives at the doorstep. Compare this to the 9% returns rate of purchases made in-store. Reverse logistics is difficult and costly. In the U.S, Who pays the price?

article thumbnail

The Impact of the Coronavirus Crisis on Reverse Logistics

Enterra Insights

This dramatic change in consumer shopping habits emphasizes the importance of omnichannel strategies and a resilient supply chain. ” What Chaturvedi doesn’t address is the fact that the increased use of the digital path to purchase comes with a dramatic increase in consumer returns. percent in brick-and-mortar stores.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 6 Retail Trends & Supply Chain Planning Challenges in 2023

Logistics Viewpoints

Continuing Disruptions in Transportation and Sourcing Materials After the pandemic, retailers are faced with new challenges and disruptions due to global conflicts, trade restrictions, and now recessions. They are more likely to shop for discounts and sales and may delay purchases of some items.

article thumbnail

Retail Returns: The Key to Driving Business Growth

ToolsGroup

Retail returns occur when a customer returns the purchased items to a seller in exchange for a refund, store credit, or a similar product. Returns come with plenty of challenges around logistics, inventory, and predicting volatile sales trends. 84% of buyers read the return policy before making an online purchase.

Retail 296
article thumbnail

Not So Happy Returns This Post-Holiday Season

Enterra Insights

The staff at Wired magazine notes, “Everyone returns a gift or an impulse purchase now and then. Today’s consumers take a lot of factors into consideration when they make a purchase — including product availability, price, delivery dates, and return policies. of all merchandise purchased in the U.S. ”[2].

article thumbnail

Blockchain for Bill of Lading – A Much Needed Update to the Traditional Bill of Lading for E-Commerce?

GlobalTranz

To stay competitive, shippers need to understand the current challenges of using blockchain in e-commerce , how it can benefit the e-commerce supply chain, and a few best practices for using blockchain to move toward a seamless, omnichannel experience. How Surface Mode Shippers Can Compete in E-Commerce Logistics. Download Here.

article thumbnail

An E-Commerce Peak Season Checklist for Warehouse and Distribution 

ModusLink Corporation

With such drastically different challenges year over year, shippers and BCOs must bolster their business health by focusing on end-to-end e-commerce solutions. With the rising popularity of online ordering, the need for reliable digital shipping logistics and services is more vital than ever. What Is E-Commerce Peak Season? NRF, 2022).