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2020 Requires Big Wings and Feet

Supply Chain Shaman

After the Supply Chain Insights Global Summit , I took the time to recharge and took a month off from writing. The presentations from the Summit are posted now on the Supply Chain Insights You Tube Channel. The focus is on the role of supply chain finance in driving supply chain excellence.

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7 Best Customer Service Books CEOs Read

Supply Chain Opz

We evaluate books related to customer service based on sales rank, reviews/endorsement by leading business leaders and show you the best customer service books. If you don't want to compete in the price war, outstanding customer service is the holy grail because customer loyalty is the key. -

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Inventory Management Excellence: Some Companies to Learn From

Logistics Bureau

Inventory management is a crucial aspect of supply chain management, and effective strategies can help businesses reduce costs, improve customer service, and increase profits. The answer depends, of course, on your company’s objectives and, particularly, on your customer service promises.

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Q&A With Women Making a Big Impact in Supply Chain

ToolsGroup

I’ve worked in enterprise supply chain technology for more than 20 years, and, especially in the earlier years, collaborated in teams where I was the only female in the room. The truth is women have long been underrepresented in supply chain leadership. Q&A with three inspiring women in supply chain.

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Top Takeaways from Coupa Inspire

Logistics Viewpoints

The visibility to spend allows them to provide excellent benchmarking in several areas. Coupa also offers a robust, market share leading, supply chain design solution. Hearing how Coupa was improving the design solution, and hearing how customers were using it, was my main reason for attending Inspire.

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Seven Mistakes You Wish Your CFO Had Not Made You Make

Supply Chain Shaman

A container from Shanghai to Long Beach was 56 days in 2020 and increased to 80 days in 2021. With 65% of supply chain professionals members of the Millenials and Gen X generations, inflation is new. As a result, focusing on cost and efficiency, and functional metrics throws the supply chain out of balance.

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Seven Mistakes You Wish Your CFO Had Not Made You Make

Supply Chain Shaman

A container from Shanghai to Long Beach was 56 days in 2020 and increased to 80 days in 2021. With 65% of supply chain professionals members of the Millenials and Gen X generations, inflation is new. As a result, focusing on cost and efficiency, and functional metrics throws the supply chain out of balance.