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Consumers Are in Charge of the Digital Path to Purchase

Enterra Insights

Although retailers still talk about the digital path to purchase as an alternative to the traditional shopping journey, the lines between paths to purchase have blurred. With all generations getting more comfortable on the digital path to purchase, most retailers have adapted to this new reality and are pursuing omnichannel strategies.

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The Quietly Growing Conundrum of Online Returns

Logistics Viewpoints

However, the inability for consumers to initially see, feel or experience products they purchase online can create gaps between product expectations and what arrives at the doorstep. Compare this to the 9% returns rate of purchases made in-store. In the U.S, 21% of online orders were returned in 2021, up from 9% in 2019. In the U.S,

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Using Customer Delivery Personas as a Growth Tool

Multichannel Merchant

Last mile delivery has become a costly undertaking for multichannel retailers, with home delivery comprising an estimated 41% of overall supply chain costs and 53% of the total cost of shipping. How do you then translate your last mile delivery process into repeat purchases, brand loyalty and increased profits?

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Top 20 Warehouse Automation Suppliers Worldwide

Logistics Viewpoints

ARC defines the warehouse automation market according to a number of qualifications and dimensions to deliver a well-defined measure, with numerous segmentations, allowing those that purchase the research to understand what is being measured, and to easily extrapolate the findings to support their strategic planning needs.

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Power Your Business Sustainably Through Solar Energy

The Logistics & Supply Chain Management Society

A report also found that a fifth of the 2,000 largest publicly-listed companies in the world have pledged to pursue a net-zero strategy. To ensure that these commitments are met, companies from different industries around the world are pursuing strategies that promote sustainability.

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Using Customer Delivery Personas as a Growth Tool

Multichannel Merchant

Last mile delivery has become a costly undertaking for multichannel retailers, with home delivery comprising an estimated 41% of overall supply chain costs and 53% of the total cost of shipping. How do you then translate your last mile delivery process into repeat purchases, brand loyalty and increased profits?

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How Bukalapak is Leading Indonesia’s E-commerce Growth With Last-Mile Technology Solutions

Locus

To unravel the story behind this growth and its complexities, Albert Koto, Head of Mitra supply chain at Bukalapak, one of the biggest e-commerce businesses in Indonesia, got in conversation with Malay Shah, Senior Vice President of India, Middle East, Rest of the World, and Southeast Asia operations in this Locus’ In-Focus webinar series. .