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A rise in nearshoring and away from single-source dependency The pandemic was a wake-up call that exposed the fragility of globally interconnected supply chains and the risks of over-reliance on distant suppliers and single-source strategies. 3 long term changes to the supply chain 1.
On the positive side, companies such as a small manufacturer of advanced plastic components used across various sectors, such as medical, industrial, automotive and consumer products has experienced increased interest from clients eager to purchase American-made goods.
It’s for this reason that Blue Yonder is proud to be named as a Leader in the IDC MarketScape: Worldwide AI-Driven Assortment Planning Solutions Vendor Assessment (Document #US52038124e). Prior engaged partners help customers discover and deliver product capabilities with relevant functions and an integrated solution.
The report is aimed at “provide[ing] an entry point in a company’s due diligence in looking for the application or suite of solutions that best suit their specific needs as they move toward this goal.” The IDC MarketScape report on Order Orchestration and Fulfillment evaluates 14 software vendors in this area.
The State of Supply Chain Sustainability study shows that today’s sustainability pressures come from several sources, both inside and outside companies. When additional capacity is built, for example more warehouses or more sourcing partners, the environment is often negatively affected. But what can be done about this?
Forbes data shows that 73% of consumers want seamless shopping between channels – which includes the freedom to research products online, compare prices, and even make purchases before heading to a physical store to try on or pick up their items. Delivering an omni-channel experience requires a high degree of integration between each channel.
Meeting these requirements isn’t possible without rich data, and data isn’t useful without a robust data infrastructure, as well as the tools to use it. AI-enabled engines can be tuned to source products from only ethical, sustainable sources, as well as make decisions that minimize waste, emissions, and other impacts.
If the start of global COVID-19 pandemic accelerated e-commerce growth with millions of consumers purchasing products online, pandemic fatigue is now driving many consumers, at least in the U.S., Given this shift in consumer behavior, it has become important for retailers to offer the best inventory and sourcing information to shoppers.
In order for logistics, procurement and distribution to align with the general advancements of the industry itself, these critical areas must give in to a more comprehensive transformation. There is not yet a strong enough synchronization between planning and execution, with dedicated digital solutions as the middle filter connecting the two.
The case of this tech retailer, The Source , shows why. Manual Analysis No Longer Cuts It The Source produces more than $400 million in annual revenue across more than 300 retail locations and online. The Source sells low-frequency purchases such as TVs, fast-moving convenience items such as chargers and everything in between.
The solution: Simply, hyper-local personalization is now a must. Preference-driven assortment, through the filter of connected, AI-driven tools, can leverage customer data for personalized experiences and engagement. The solution: Online hasn’t quite taken over the world in the way that some predicted. The solution.
In the current offering category, Blue Yonder received the highest scores possible in the criteria of enterprise inventory management, pre- and post-purchase experience, order orchestration rules, fulfillment automation, and scalability. It also provides strong pre- and post-purchase customer experience and order orchestration rules.
And if there is one thing we know for sure, companies selling and even renting hardline goods are looking for supply chain technology solutions that not only help them deliver customer-centric experiences but also help them streamline operations to improve the bottom line. They wanted to deliver an omni-channel experience to customers.
It can be a costly exercise but is worth the outlay considering these channels will be the persuader of upfront investments and ultimate purchases. Beyond the purpose and people to enact strategy, there are certain tools required to manage a B2C channel as well. Step 5: Measuring Success. They’ll tell you with their clicks.
With Blue Yonder’s Luminate Lifecycle Pricing solution, retailers can still be strategic about how much they markdown products. The solution provides retailers with insights into the factors that are influencing consumer behavior, such an inflation, so they can make optimal pricing decisions based on the price elasticity of an item.
Research by McKinsey shows that B2B buyers are typically using an average of 10 channels to conclude a purchase, and 70% of them are prepared to spend as much as $500,000 in a single online purchase. But, with the right solution, designing and executing a range of value-added services is not as difficult to achieve as one might think.
Focus on warehouse automation has come full circle since the last big automation movement of the ‘90s, but today with a significantly better set of tools and technological improvements enabling more robust digital transformation and warehouse automation. Investments in Transportation solutions is imperative.
These advanced tools can detect obscure business patterns from hundreds of variables; including the weather, payday effects, social media, and events, to predict sales at the most granular levels. By identifying this trend, some responded by reducing their assortment down to only two types of toilet paper being sourced from a single supplier.
Once a specialty source for gasoline, cold beverages and prepackaged, shelf-stable foods, now convenience stores have evolved into much more. Fortunately, today’s advanced softwaresolutions are surprisingly easy to use and affordable — especially considering their high return on investment.
It’s frustrating, time-consuming, and puts customers off future purchases — especially if they risk experiencing this bad returns process again. For example, if they receive many returns saying an item is too big, they can adjust the sizing guide to reduce return rates at the source.
First, AI should augment human decision-making, including assisting employees with making better, data-driven decisions and improving the customer experience by using insight into who the customer is, what makes them tick, and what they need to provide recommendations or influence purchases.
Evaluate specific business functions and processes, their respective value in the commerce matrix, where you can make the best impact, and then, augment your current solutions with microservices that are purpose-built to solve those challenges. Pre-order sourcing optimization helps to provide the customer with accurate delivery dates.
In a series of blog articles, the Product/Solutions Marketing team explores new business challenges and innovation solutions to change the game and manage disruptions. In this Part 2 blog post, we will continue to explore how automotive manufacturers are carrying out effective supply chain initiatives and their innovative solutions.
More than half (53%) of respondents to Blue Yonder’s survey said they made a holiday purchase during the October sale, indicating that the busy shopping season is well underway and confirming the accuracy of the early shopping trend.
One arrow showed the flow of customer demand from the source to the supplier, while the other showed the flow of goods from the supplier to the customer. From a user perspective, a common user experience then completes the picture, as the shared data pool can expose metrics typically outside the reach of a point solution.
For decades, from hardware to electronics, textiles, food, household goods, and general merchandise; retailers have been offering lower prices on goods sourced overseas. This is challenging retailers and suppliers alike in their approach to global sourcing, impacting both product components as well as finished goods.
The last part of this blog series will discuss how JDA is delivering an innovative solution strategy to enable a true real-time, predictive digital supply chain. These predictive analytics, which are gathered through Big Data sources, allow customers to take immediate action within JDA’s TMS.
But even the most unexpected of product arms – take snack foods and drinks for example – are now subject to consumer change, where brand preference, regular purchases or even subscription models are in demand. In fact, the e-commerce channel as a whole has yet to be exploited by many. The Task Ahead So, where to start?
Elaborate solutions to these problems can undoubtedly be brought to the fore, but success will not likely be defined by effectively delivering point solutions, rather, it will be defined by the ability to deliver an agile and scalable framework of capabilities that can aggressively respond to emerging trends. How JDA Can Help.
This blog is based on an article that recently ran in the Journal of Supply Chain Management, Logistics & Procurement, “ Supply chain agility: An imperative in an unpredictable world.”. The COVID-19 pandemic has only confirmed what we already knew: modern supply chains must be built on a foundation of extreme agility and responsiveness.
executive vice president and chief development officer at JDA Software, and Lee Gill, JDA’s head of retail strategy, outlined the challenges retailers are facing today: disruptive new advances in technology, generational and societal shifts in customers and competition from multiple fronts that’s impacting market share. Desikan Madhavanur, ?executive
Effective order management in the present day requires end-to-end connectivity of intuitive, automated solutions that can optimize customer data and ensure a supply chain that is agile to those same customers’ demands. Most retailers are aware of this need but struggle to determine the value of an implemented Order Management System (OMS).
The last part of this blog series will discuss how JDA is delivering an innovative solution strategy to enable a true real-time, predictive digital supply chain. These predictive analytics, which are gathered through Big Data sources, allow customers to take immediate action within JDA’s TMS.
Once a specialty source for gasoline, cold beverages and prepackaged, shelf-stable foods, now convenience stores have evolved into much more. Fortunately, today’s advanced softwaresolutions are surprisingly easy to use and affordable — especially considering their high return on investment.
Self-service solutions have become a priority for parcel carriers looking to improve efficiency and customer experience in out-of-home locations. Additionally, these solutions allow carriers to expand their out-of-home networks into new locations such as coffee shops or gyms. What’s the Difference Between Parcel Lockers and Kiosks?
We can train our phones to recognize our voices and our photo management software to recognize faces within our images. But in only a few years since then, Google’s Books Library project has digitized and scanned books from many more libraries and sources. champion computer, and a vastly improved understanding of the human genome. [ii].
Several robot analysts cite Amazon’s $775 million purchase of robot maker Kiva Systems in 2012 as a turning point for retailers and other companies, not just automakers or industrial manufactures, in adopting robots. For years now, consumers have been purchasing more products online. percent) and Target (TGT, +0.14
Consumers relied on e-commerce to purchase everything from paper towels and disinfectant wipes to clothes, books and even furniture. Consumers tried to purchase anything and everything online. . Traditional solutions only look at a few factors when optimizing orders, and many only do so after an order is placed.
What’s the trade-off between getting news to the public vs. double checking the source? Leverage real-time visibility into local events, social media trends, weather and traffic conditions influencing consumer purchase behaviors directly within JDA solutions. And there were no earthquakes. How JDA Can Help.
In contrast, consumer-focused merchandising creates curated and personalized assortments based on an understanding of the customer, their preferences and path to purchase. They are interested in the shopping experience and want trusted advisors to help navigate their entire purchasing ecosystem. Getting Started.
Retailers need to ensure that a customer’s purchase journey is completely understood and tracked. The buying process of each category will have varying aspects of product research and social influence; the marketing communication should be calibrated in sync with analysis of the customer purchase path. Start with the customer.
If the retail supply chain is truly optimized, when you go to your local sporting goods store, those sneakers should be there — because you’ve purchased them before. The problem with traditional order management and fulfillment systems is that, in today’s complex omni-channel world, they don’t always recognize the true source of demand.
These shifts have changed the way that we live in a measurable way through its impact on the shopping mission, and the industry is responding in the products they stock, the means in which they source and the store formats and layouts that serve their customers. Proximity Based Shopping. How JDA Can Help.
billion this past June, and a recent Blue Yonder survey found that one-third of consumers have used an online grocery delivery service to purchase their groceries during the COVID-19 pandemic. For more information on Blue Yonder’s solutions for grocery retailers, visit blueyonder.com. . Ensure Planning Synchronization and Agility.
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