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Manhattan Associates Momentum 2022 Conference

Logistics Viewpoints

Manhattan Associates hosted its annual user conference, Manhattan Momentum , in Hollywood, Florida from May 23 rd through today, May 25. Assemble Agents of Changeā€ was the theme of the conference. And it was good to assemble in person again after two years of virtual conferences due to COVID-19 restrictions. Final Word.

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My Failure Of Using Design Thinking To Drive Supply Chain Innovation

Supply Chain Shaman

This post focuses on my failure to use design thinking to spark innovation with supply chain teams and my lessons learned. Today, six years later, I reflect on the gaps of the methodology as it applies to supply chain innovation. Remember the need for goal clarity, rules, and clear metrics in my opening paragraph?

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My Lessons in Interviewing Supply Chains to Admire Award Winners

Supply Chain Shaman

The selection of metrics is based on prior work with Arizona State University to understand which metrics, in combination, correlate to market capitalization and price to book value. Supply Chain Excellence Is Closely Coupled With Product Innovation. Leaders invest in analytics and customer-centric innovation.

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Holding Ourselves Accountable for Business Results

Supply Chain Shaman

Let’s start with honesty and a focus on process innovation. The Focus Inside-out Supported by Functional Metrics. Functional excellence drove regional supply chain performance in the 1990s, but a focus on functional metrics in large, global and complex supply chains over the last two decades threw the supply chain out of balance.

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Customer Experience Driving Innovation for High-Performing Companies

Talking Logistics

Editorā€™s Note: The following is an excerpt of a research report published last week , ā€œCompeting on Customer Experience: The Driving Force Behind Supply Chain Innovation.ā€ We also asked them to characterize their companyā€™s culture with regard to technology adoption (ranging from “Laggards” to “Innovators”).

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The Takeaway from CSCMP Conference: The Data Problem Runs Deep

Talking Logistics

This yearā€™s CSCMP conference reinforced that weā€™re in the early days of a massive transformation. And at the conference it was clear that the data problem is still huge and everyone needs a better way to solve it. If we can do that in hours, that can change our process and allow us to be innovative.ā€. The Data Problem.

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The Coffee Pot Conversation That Will Not Happen

Supply Chain Shaman

A forum was great for networking but not for driving process innovation. For example, client-server to cloud architectures offered great promise for process innovation, but companies just moved their processes without asking how to drive new levels of value from technology. I wanted to help companies drive step-changes in performance.

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