Remove Customer Service Remove Food Remove Manufacturing Remove Shipping
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Say Customer Service and Mean It

Supply Chain Shaman

However, when I ask him to define the customer in a B2B context where corporations deal with multiple roles and personas, he struggles. The organization is not clear on accepting special requests and expedited shipping policies, often resulting in a lower margin. Food Drive-Thru Experiences. Customer Service Failure.

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Pet Food Manufacturing and the Pandemic: Inside an Industry Boom

Unleashed

The growth in pet ownership in 2020-2021 has seen unprecedented demand in the pet food sector – a true industry boom. Here we provide an overview of the latest pet food industry trends, and answer the question: how can pet food manufacturers respond to changes in consumer demands to take advantage of these new trends?

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For CPG Manufacturing: Take the Fork in the Road

QAD

When we talk about predictions and strategic planning with consumer packaged goods (CPG) and food & beverage (F&B) companies, we’re met with a great deal of uncertainty given the current state of disruptions and upheaval. 2022 Predictions for CPG Manufacturing. The Use of Contract Manufacturing.

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Challenges and trends in the food supply chain

Unleashed

What is the food supply chain? The food supply chain refers to the process of preparing a food product from start to finish: sourcing the raw materials and taking the food through a manufacturing process, through to the final packaging of the product, the sale to the customer and the final delivery.

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Optimizing Cold Chain while Reducing Environmental Impact with Nicole Glenn

The Logistics of Logistics

She discusses her company’s innovative and sustainable cold chain packaging solutions that maintain frozen or refrigerated temperatures for up to nine days, allowing for more efficient and environmentally friendly shipping.

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How manufacturers can respond to supply chain disruptions

SYSPRO Smarter ERP

Just about every supply chain will be affected by this crisis, for example, with fuel prices surging although there is no shortage yet, there’s risk in supply and shipping routes being cancelled or diverted. There is always change and opportunity to enable this by using ERP effectively, to release value and customer service.

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5 Lucrative Value-Added Services for Wholesale Distribution and Manufacturing

BlueYonder

Seismic shifts in buying behavior and customer expectations have fundamentally changed the rules of engagement. Omni-channel has been firmly positioned as the new industry standard, forcing wholesale distributors and manufacturers to release the brakes and embrace digital transformation to stay relevant.