article thumbnail

Freight Procurement is a Different Game

Logistics Viewpoints

Procuring transportation for freight is much different than any other procurement category. Transportation procurement needs to support both customer service and a company’s internal supply chain goals. One master of freight procurement is Kyle Masters. Procurement ran a request for proposal event.

article thumbnail

Does Perfect Customer Service Make Sense?

Logistics Viewpoints

Ronan Stephens, the Senior Vice President of Supply Chain Management and External Manufacturing, explained how the company set out on a journey to improve customer service while also reducing costs. Manufacturing would not have been able to respond to that kind of event for two months. “We

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How manufacturers can respond to supply chain disruptions

SYSPRO Smarter ERP

Just about every supply chain will be affected by this crisis, for example, with fuel prices surging although there is no shortage yet, there’s risk in supply and shipping routes being cancelled or diverted. We should all be well versed by now to know that we can expect a ripple effect throughout global trade. Supply chain challenges.

article thumbnail

Consumer Packaged Goods Manufacturers and Consumer-centric Supply Chains

Enterra Insights

Consumer packaged goods (CPG) manufacturers and their end-customers constantly engage in a complicated dance that has no choreographed steps. Sometimes CPG manufacturers take the lead and sometimes consumers take the lead. Taking the Digital Path to Purchase. Demanding Great Customer Service. ”[3].

article thumbnail

Manufacturing Inventory Management: The Manufacturer’s Guide

Unleashed

Manufacturing inventory management is crucial to the success and profitability of your manufacturing operations. It refers to the process of purchasing, storing, and tracking the various goods required to build a product. In this manufacturing inventory management guide What is manufacturing inventory management?

article thumbnail

Assemble-to-Order manufacturing Part 2: ERP solutions to improve operations

SYSPRO Smarter ERP

With a manufacturing operation based on Assemble-to-order (ATO) , success hinges on being able to get products to customers quickly. This should also integrate with inventory management and procurement so that goods are ordered in time and there is visibility over stock items. How ERP helps Assemble To Order (ATO) manufacturers.

article thumbnail

5 Reasons Why Manufacturers Who Focus on Customer Experience Will Win

GlobalTranz

Manufacturers have always struggled to know their customers. Customers can place orders online, by phone, in person and in nearly any other means desirable. Unfortunately, this means manufacturers face an even greater challenge, as more customers translate into greater use of customer service.