Supply Chain Shaman

APRIL 27, 2022

At each company, there is a relationship between the metrics of growth, margin, inventory, customer service, and asset strategy. For the purpose of this article, I will use Return on Invested Capital (ROIC) as the proxy metric to discuss asset utilization.) Understanding this relationship requires modeling. (A

Procurement Analytics 369

Procurement Analytics Manufacturing Procurement Supply Chain Planning Software Supply Chain Design Software 369

Supply Chain Shaman

DECEMBER 28, 2020

In short, his vision of an end-to-end supply chain was transactional: better processing of order-to-cash and procure-to-pay. Help Me Improve Customer Service. Use data and new metrics systems to free the organization from the ball and chain of corporate politics. I rolled up my sleeves to understand the issue.

Supply Chain Planning Software 418

Supply Chain Planning Software Forecasting Forecasting Software Modeling 418

Enchange Supply Chain Consultancy

JUNE 10, 2025

Do Set Clear KPIs and Governance Structures : Establish transparent metrics for sales, coverage, and service levels. Do Invest in Distributor Capability Building : Provide training, digital tools, and performance incentives. A well-equipped distributor is an extension of your brand and a key to market penetration.

Vendor Strategies 165

Vendor Strategies Inventory Reduction Waste Reduction Cost Reduction Strategies 165

Supply Chain Shaman

SEPTEMBER 3, 2018

We consistently see that companies focused on functional excellence–a focus within a functional silo like manufacturing, transportation or distribution– or singular metrics– like inventory or costs– underperform against their peer groups. Reward teams for cross-functional metrics. Customer-Centric Supply Chain.

Supply Chain Planning Software 377

Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain Supply Chain Software 377

Supply Chain Shaman

SEPTEMBER 17, 2014

There are three reasons why: Vertical excellence—having the best manufacturing, procurement or transportation function—has not worked. Aligned Metrics. An investment in SAP ERP improves transactional effectiveness in order-to-cash and procure-t0-pay. Can you help us with what you see in the data?” ” Yes, I said.

Optimal Sourcing 365

Optimal Sourcing Supply Chain Design Software Supply Chain Planning Software Manufacturing Procurement 365

GlobalTranz

APRIL 25, 2016

3 Key Metrics for Measuring Supply Chain Performance Beyond Cost Reduction. Inventory measurement is critical and it is money after all in that it took a capital expense to procure. The goal is to keep inventory levels at a minimum to meet customer needs. 10 Soft Metric Considerations in Measuring Supply Chain Performance.

Procurement Analytics 120

Procurement Analytics Supply Chain Performance Metrics Supply Chain Software 120

Supply Chain Shaman

JUNE 6, 2013

Closing the gaps happens when there are aligned metrics, clarity of vision and aligned planning processes. They also are clear that the supply chain is defined outside-in based on the channel requirements and the underlying rhythms and cycles of fulfillment, manufacturing and procurement. Metrics Alignment. They lack cohesion.

Supply Chain Planning Software 330

Supply Chain Planning Software Supply Chain Planning Optimal Sourcing Scenario Planning 330

Silvon Software

APRIL 19, 2022

Procurement is one core process area being focused to better manage today’s fluctuating change, with key performance metrics leading the way to assessing and managing procurement performance. The Basics of Procurement KPIs. Every KPI needs a clearly defined goal. Supplier KPIs.

Optimal Sourcing 124

Optimal Sourcing Procurement Analytics Manufacturing Procurement Negotiate Pricing 124

Supply Chain Shaman

OCTOBER 1, 2013

Sonoco Products, on the other hand, had a clear objective to maximize asset utilization while improving customer service for strategic customers. OI has been more focused on transactional efficiency, procurement and IT standardization. It cannot be about singular metrics. Owens Illinois (OI), a $6.3

Illinois 253

Illinois Waste Reduction S&OP Supply Chain Planning Software 253

RFgen

NOVEMBER 27, 2024

Supply chain optimization software tracks items as they move through your supply chain and generate alerts at important points to improves decision-making and enhance visibility across the supply chain by integrating various capabilities like procurement, inventory, and customer relationship management.

Optimal Sourcing 98

Optimal Sourcing Supply Chain Optimization Modeling Inventory Reduction 98

Supply Chain Shaman

MAY 14, 2013

This week, at Supply Chain Insights LLC, we published our 11th report in the series titled Supply Chain Metrics That Matter. When companies look at singular metrics (labor costs or inventory), they have moved backwards. Aligning metrics matters. Functional metrics in isolation degrade value.

Supply Chain Design Software 256

Supply Chain Design Software Supply Chain Planning Software Optimal Sourcing Supply Chain Design 256

GlobalTranz

DECEMBER 29, 2014

Warehouse Metrics to Track to Improve Profitability and Operations : Today’s warehouse managers often accrue massive amounts of performance data, but sometimes find they can apply little of it toward making productivity gains or customer service improvements. Download the Webinar Replay. Read the Full Post. Read the Full Post.

Logistics Network Optimization Software 321

Logistics Network Optimization Software Reverse Logistics Manufacturing Procurement Logistics 321

Supply Chain Shaman

NOVEMBER 9, 2014

I also believed that this company would have the best inventory and customer service. In contrast, we find in our research that companies with procurement and manufacturing reporting to the supply chain organization have stronger, and more reliable results on inventory, operating margin and Return on Invested Capital (ROIC).

Manufacturing Procurement 318

Manufacturing Procurement Optimal Sourcing Benchmarking Supply Chain Design Software 318

Jaggaer

MAY 8, 2025

I am a big believer in procurement getting involved as early as possible in new product development based on all the market knowledge available. The worst-case scenario is product engineering developing a new product, selecting a supplier and then telling procurement to get on with negotiation.

Optimal Sourcing 52

Optimal Sourcing Manufacturing Procurement Procurement Analytics Procurement Solutions 52

Supply Chain Shaman

SEPTEMBER 28, 2022

In this volatile world, efficient procurement led by a CFO is not the answer. The low Return on Invested Capital (ROIC) and the growth below the industry average comes from the lack of network design and organizational alignment between new product development, manufacturing, and procurement. What is the issue? Conclusion.

Manufacturing Procurement 195

Manufacturing Procurement Supply Chain Design Software Network Design Software Supply Chain Planning Software 195

Logility

APRIL 28, 2025

Easily one of the most significant innovations in our lifetime that’s shaping the future of enterprise AI, agentic AI will be truly autonomous when completing complex workflows across organizations, from customer service and payment processing to fraud detection and order fulfillment.

Supply Chain Planning Software 147

Supply Chain Planning Software Supply Chain Design Software Modeling Supply Chain Software 147

Logistics Viewpoints

JULY 22, 2021

Ensuring Sourcing and Supply Chain are tightly integrated ensures avoidance of any surprises that adversely affect customer service and fill rates, by being proactive about launching sourcing events.Beyond addressing these sourcing needs, Procurement needs to have a seat at the table.

S&OP 284

S&OP Supply and Demand Optimal Sourcing Supply Chain Design Software 284

GlobalTranz

OCTOBER 16, 2015

, at Cerasis, we know a thing or two about the nuances of LTL procurement. We've schedule pick ups with the vendors of our shipper customers. LTL procurement is something we do very well. So we thought we would impart upon all the shippers out there some tips on how to reduce overall costs for effective LTL Procurement.

Negotiating Skills 120

Negotiating Skills Price Reduction Cost Reduction Strategies Optimal Sourcing 120

Jaggaer

FEBRUARY 5, 2025

This allows the procurement team to quickly identify the lowest or most favorable bid based on cost factors. Historical data and AI-driven insights help optimize decision-making, allowing procurement teams to focus their expertise on more nuanced evaluations like supplier alignment with business strategy and customer service approach.

Sourcing Strategies 52

Sourcing Strategies Negotiating Skills Optimal Sourcing Price Reduction 52

Supply Chain Shaman

NOVEMBER 15, 2021

Especially grievous are the gaps between finance and operations, manufacturing and procurement, and the operations and commercial teams. Take your foot off the pedal for continued investments in efficient procurement–now is not the time for voice automation, software robots and RFP automation. We are to blame.”

Supply Chain Design Software 355

Supply Chain Design Software Supply Chain Planning Software Sourcing Strategies Supply and Demand 355

Supply Chain Shaman

FEBRUARY 1, 2024

Optimization engines to improve functional metric performance resulted in an exploding number of planners. Use this data as an input to safety stock calculations, procurement decisions, and production planning. Current approaches result in black hole automation and bullwhip amplification.

Supply Chain Planning Software 392

Supply Chain Planning Software Optimal Sourcing Manufacturing Procurement Waste Reduction 392

Supply Chain Shaman

OCTOBER 13, 2022

The larger the organization, the more tension with conflicting functional metrics making decisions more difficult. The gap between logistics and procurement; and logistics and customer service increases process latency. Functional metrics need to be abandoned to focus on balanced scorecard outputs.

Supply Chain Planning Software 221

Supply Chain Planning Software Modeling Supply and Demand Supply Chain Software 221

Logistics Bureau

OCTOBER 11, 2024

Procurement has never played such an important role in the increasingly globalised economy. Has procurement fundamentally changed itself in the past 10 years? Strategic Procurement can mean totally different things in different industries and sectors. The time when Procurement was almost a synonym to Purchasing has long gone.

Manufacturing Procurement 98

Manufacturing Procurement Optimal Sourcing Procurement Solutions Procurement Analytics 98

Supply Chain Shaman

MARCH 18, 2018

Snow fell last night as I worked on my last Supply Chain Metrics That Matter report. The concept of the Effective Frontier is that best in class companies align functional metrics to balance growth, cost, inventory and Return on Invested Capital (ROIC) performance while balancing customer service metrics.

Optimal Sourcing 191

Optimal Sourcing Supply Chain Planning Software Supply Chain Design Software Supply Chain Optimization 191

Logility

AUGUST 25, 2020

Every company today runs on data – the key to using your data is choosing the right metrics for visibility into your supply chain. While Key Performance Indicators (KPIs) may be reviewed quarterly or monthly, the speed with which supply chain operations occur makes a daily view of more tactical and operational metrics a growing necessity.

Supply Chain Planning Software 173

Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain Supply Chain Software 173

Supply Chain Shaman

OCTOBER 8, 2019

The number one question that I am asked today by manufacturers across all industries is “How can I improve customer service?” Nine times out of ten improving customer service requires different management of the budget cycle and a rethinking of financial planning. Background. The River of Demand. #3 The reason why?

Supply Chain Design Software 207

Supply Chain Design Software Inventory Reduction Supply Chain Planning Software Forecasting 207

Supply Chain Shaman

OCTOBER 20, 2012

Repeatedly, I heard that supply chain applications have saved costs, reduced inventory and improved customer service. We are trying to understand how supply chain leaders have raised the bar at the intersection of these four sets of metrics on the supply chain effective frontier. The results have been eye-opening.

Inventory Reduction 281

Inventory Reduction Cost Reduction Strategies Resource Reduction Material Savings 281

Logistics Viewpoints

JULY 18, 2022

In the annual report where they report on their key performance indicators (KPIs), they don’t just report on core financial metrics and the NPS, they also have people metrics. The company has shown sustained improvement on this metric. Procurement is critical to being able to stay in stock with the most important products.

Supply Chain Design Software 300

Supply Chain Design Software Supply Chain Planning Software Supply Chain Software Network Design Software 300

SCMDOJO

APRIL 11, 2025

The way they customize Shopify for operational effectiveness bridges gaps between marketing, customer service, and logistics and converts stand-alone silos into end-to-end digital ecosystems. Data Analytics: Does it offer real-time dashboards, forecasting features, and performance metrics?

Supply Chain Planning Software 84

Supply Chain Planning Software Supply Chain Software Forecasting Software Inventory Management Software 84

Logistics Viewpoints

JANUARY 23, 2024

The data is all anonymous, but retailers can look at metrics such as time to fulfill, pack time, conversions, and ship versus pick-up, to name a few, across hundreds of Active Omni customers. Manhattan is also focusing a lot of effort on customer service, specifically self-service customer service.

Supply Chain Planning Software 298

Supply Chain Planning Software Supply Chain Software Supply Chain Planning Modeling 298

Supply Chain Shaman

FEBRUARY 14, 2022

Organizations can align to drive value despite the allegiance to functional metrics. As long as companies are motivated by functional metrics, inventory management will be an enigma. When companies reward OEE in manufacturing and POV in procurement, companies will systemically make the wrong stuff. Mistake #5. Measurement.

S&OP 195

S&OP Supply and Demand Procurement Analytics Manufacturing Procurement 195

Supply Chain Shaman

DECEMBER 4, 2018

For the past five years, the team at Supply Chain Insights identified Supply Chains to Admire Award Winners by analyzing performance by peer group on the key metrics of growth, operating margin, inventory turns and Return on Invested Capital (ROIC). As a B2B company, procurement management is essential.

Supply Chain Software 34

Supply Chain Software Supply Chain Planning Software Supply Chain Design Software Manufacturing Procurement 34

Silvon Software

JUNE 1, 2023

Ideally, your S&OP KPIs should consist of a mix of strategic, tactical, and operational metrics. At times, finding the right metrics can feel incredibly challenging, and there might be a tendency to measure things for the sake of measurement. The KPIs here highlight procurement, production, logistics, and customer fulfillment.

S&OP 111

S&OP Supply and Demand Supply Chain Planning Software Optimal Sourcing 111

Kinaxis

NOVEMBER 7, 2017

The best way to understand these tradeoffs is through multiple what-if simulations where you model the changes, score them against key corporate metrics and compare the results to drive to the best overall solution. For example, choosing the lowest cost supplier over one that provides better quality and delivery guarantees.

Supply Chain Planning Software 190

Supply Chain Planning Software Supply Chain Software Supply Chain Planning Modeling 190

Supply Chain Shaman

MAY 7, 2015

The company that plays to win does not strive to have the best manufacturing costs, or the best procurement practices; instead, the team focuses on winning together cross-functionally on a commonly held portfolio of metrics. These leaders orchestrate the trade-offs between functions with a focus on shared metrics.

Sourcing Strategies 150

Sourcing Strategies Optimal Sourcing Resource Reduction Agile and Lean Supply Chain 150

Supply Chain Shaman

DECEMBER 29, 2016

As I study research methods, and the market, I realize the lies I’ve spun for prior employers (Gartner and AMR Research) are untrue: The AMR Research Hierarchy of Supply Chain Metrics. This research, released in 2005, gives a compelling view of a metrics hierarchy. This does not mean I think forecasting is an unimportant process.

Inventory Reduction 0

Inventory Reduction Supply Chain Planning Software Forecasting Gartner 0

SCMDOJO

MARCH 19, 2024

In essence, a structured supply chain department as described in the blog can help you deliver the right supply chain strategy and goals which helps cost reduction, improve customer service, on-time delivery, and better working capital. Watch What is Marketing Procurement? on our SCMDOJO YouTube Channel!

Optimal Sourcing 98

Optimal Sourcing Supply Chain Planning Software Negotiating Skills Material Savings 98