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Planning Software: Insights on User Satisfaction

Supply Chain Shaman

In my research, I answer questions like: Which technology systems drive the greatest satisfaction? How satisfied are users with supply chain planning technologies? While each technology provider wants the endorsement of their approach, I remain independent. How Happy are Planners with Their Software?

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Good People Can Make A Difference In Outcomes

Supply Chain Shaman

The flight into San Francisco on American was six hours late arriving at 7:00 AM EST. (I had scheduled the last flight out of Philadelphia on a Sunday night to spend the afternoon with my grandchildren.) Surreal technology abounds. At a visit to Samini, I witnessed a real-time visibility system for multiple tiers of the supply chain.

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What Is Old Is New Again. Maybe, Just Maybe, the Emperor Is Getting Some Clothes.

Supply Chain Shaman

I asked companies to “Navigate through the hype focusing on the feasibility of scope and technology.” At the time, the popular belief was that Enterprise Resource Planning (ERP) technologies would build multi-tier capabilities. It went public last year in one of the few successful IPOs in the supply chain software space.

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Three Reasons Why SAP Supply Chain Planning Is a Risk to Your Business

Supply Chain Shaman

I am writing this blog post in the air, sitting in seat 4c, somewhere over the Midwest en route to Philadelphia. Planner turnover, time to plan, ability to get to data, system usability, and talent gaps are all major issues. In the research I notice three trends: 1) Demand Planning Is Stronger than Supply. The gap has grown.

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How Can You Seize Opportunity If You Cannot Manage Risk?

Supply Chain Shaman

In the digital world, traditional broad-brush marketing programs become less effective, but have residual effects on the supply chain of higher demand error and increased complexity. Companies with the lower score on the Index are driving faster rates of metrics improvement. ” Instead it will be about technology.

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How Do I Know If I Am Ready?

Supply Chain Shaman

“How do I know if I am ready for cool technologies? Especially demand sensing and shaping?” ” A Demand Planner for a Large Multinational Pharmaceutical Company. I also continued to work on the manuscript for the book Metrics That Matter to publish in the fall of 2014. Especially demand sensing?”

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How Supply Chain Lost Its Mojo

Supply Chain Shaman

Improvement on the key metrics of growth, inventory turns, operating margin and Return on Invested Capital (ROIC) is elusive. Then as a software executive (1991-2001 and then 2003-2005) and finally as an analyst (2001-2003 and 2005-present). The sales team may have over-sold the software, and scope clarity is lacking.