Remove Omnichannel Remove Reverse Logistics Remove Shipping Remove Transportation
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The Quietly Growing Conundrum of Online Returns

Logistics Viewpoints

Reverse logistics is difficult and costly. Even consumers find making online returns a pain, having to repack, print shipping labels for and drop off unwanted online purchases. Returns are costly even before the shipping process is accounted for, costing retailers on average $10 – $20 per return. In the U.S,

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The Impact of the Coronavirus Crisis on Reverse Logistics

Enterra Insights

This dramatic change in consumer shopping habits emphasizes the importance of omnichannel strategies and a resilient supply chain. Therefore, reverse logistics companies are preparing for managing the influx of returned or replaced items during this time.”[2]. Reverse logistics: An inconvenient challenge.

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Less Than Truckload Shipping Trends to Wrap Up 2018

GlobalTranz

Transportation is the largest sector of the economy, making up 8.9 percent gross domestic product (GDP), reports the Bureau of Transportation Statistics. Shipping rates will continue to soar, and demand for more capacity will push the stretched industry to its breaking point, says Michael Angell of Freight Waves.

Shipping 238
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Why OmniChannel Solutions are Needed in Shipping & Logistics to Meet Consumer Demand

GlobalTranz

E-commerce and omnichannel solutions are rapidly becoming the next frontier in the use of the Internet of Things and better order fulfillment processes. When the Internet first arrived, the idea of waiting for an extended period to receive a product was great, asserts Gordon Hellberg of Material Handling and Logistics.

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Omnichannel Operations Benefit from Cognitive Computing

Enterra Insights

The editorial staff at Supply Chain Digest (SCD) note, “The omnichannel world brings many opportunities — and challenges. Combine omnichannel commerce with the power of digitization, and a whole new world of insight into customer behavior can emerge.”[1] Downstream omnichannel challenges. ”[2]. ”[2].

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Omnichannel is another Word for Complexity

Enterra Insights

Omnichannel retail operations are well on their way to becoming the norm. Michael Jones ( @mdjonesy ), a business consultant, explains, “Consumers don’t shop ‘omnichannel.’ ”[1] Successful companies make omnichannel operations seamless and easy for consumers; but, behind the scenes complexity rules.

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Why Returning to Stores Is the Ultimate E-Commerce & Omnichannel Customer Experience Play

GlobalTranz

Unfortunately, e-commerce means a higher rate of returns , but giving customers the ability to return online purchases to brick-and-mortar locations through e-commerce in-store returns is the key to unlocking greater success in the omnichannel customer experience. Products that are damaged during transportation. Buyer’s remorse.