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Understanding the Profitability of Omnichannel Retail is a Problem

Logistics Viewpoints

Rather than just offering consumers the choice of buying online or buying in the store, a retail omnichannel strategy involves a lot more paths to fulfill an order or to process a return. As a result of this, the market for omnichannel order management (OOM) systems grew briskly. Then came Covid.

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The Top 15 Omnichannel Retail Trends to Watch in 2022

ToolsGroup

With Google reporting that omnichannel shoppers have a lifetime value that is 30% higher than those who only shop via one channel, getting your omnichannel strategy right is critical to creating a customer experience that drives profitability. . That’s where omnichannel retail trends enter the equation.

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Implementing Last-mile Delivery Technology

Logistics Viewpoints

Technology for All In a retail era dominated by e-commerce giants, customer expectations have shifted towards instant product delivery at no cost. To meet these demands and ensure superior delivery experiences, retailers and carriers must leverage last-mile delivery technology.

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The Best Supply Chain Company You Have Never Heard Of

Logistics Viewpoints

Michael Jacobs, Senior Vice President Supply Chain, Ferguson. Jacobs is the senior vice president for supply chain at Ferguson. While nominally a distributor, “supply chain management is our core competency. In particular, Ferguson’s supply chain is built for speed and to provide high service levels.

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5 Can’t-Miss Insights from the Retail Technology Show 2023

ToolsGroup

April 26-27, the Retail Technology Show brought together Europe’s most forward-thinking retailers and leading innovators, welcoming 47 of the Top 50 UK retailers and brands to discuss the latest ideas, technological advancements, and retail solutions.

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What is Omnichannel Fulfilment? Meaning, Strategies, & Example

Unleashed

Enter: omnichannel fulfilment. Omnichannel fulfilment provides a seamless and consistent customer experience for shoppers. This article explores what omnichannel fulfilment is and how it helps ecommerce stores and retailers be more efficient. We’ll also cover a few best practices for perfecting your omnichannel strategy.

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Retail Returns: The Key to Driving Business Growth

ToolsGroup

Yet, in today’s omnichannel world, retail returns are key to driving business growth, thanks to their ability to enhance the customer experience, minimize losses, and preserve long-term revenue. Merchandise financial planning software (MFP) provides the solution, enabling you to model the return rate specific to your retail brand.

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