Supply Chain Shaman

DECEMBER 16, 2013

Customer Service Is Everywhere, but NOWHERE. During this holiday season, as I sit on the phone waiting for a “customer service agent,” I think that supply chain leaders everywhere should rethink customer service. Companies Say Customer First, But Can They Listen?

Supply Chain Software 287

Supply Chain Software Supply Chain Design Software Demand Planning Software Customer Service 287

The Logistics of Logistics

OCTOBER 26, 2020

Since 2014, Lean has worked with over 100 satisfied U.S. Special Services. Import / Export / Customs. Marketing / Customer Service. Lean provides a turnkey solution to staffing challenges using a proven process that will improve profits while reducing employee costs. based transportation and logistics providers.

Logistics Network Optimization Software 244

Logistics Network Optimization Software 3PL Agile and Lean Supply Chain Colombia 244

Tompkins Blog

DECEMBER 12, 2013

It is about providing customers what they want and eliminating any excess waste. Whether or not you are already considering lean operations, there is no better time to begin than in 2014. Improved customer service. Every supply chain leader wants to reduce costs and improve services. Reduced supply chain costs.

Agile and Lean Supply Chain 46

Agile and Lean Supply Chain Lean Waste Reduction Resource Reduction 46

Supply Chain Shaman

DECEMBER 23, 2014

In 2014, ecommerce strategies grew in importance. At that time, manufacturers talked about customer-centric supply chains, but were afraid to aggressively adopt ecommerce strategies. Customer Service Needs to be all the Way to the Last Mile. UPS, Fedex, and the Postal Service could not surge for peak demand.

Packaging 289

Packaging Inventory Reduction Supply Chain Design Software San Francisco 289

Supply Chain Matters

DECEMBER 8, 2023

Market Share Slippage The Journal report cites market research data indicating that Alibaba ’s share of the Chinese E-Commerce sector has tumbled to an estimated 40 percent, from an 80 percent level in 2014 when the online retail platform provider had its IPO. Assuming that customer service can be automated by bots is a slippery slope.

Retail 59

Retail Supply Chain Planning Software Logistics Network Optimization Software Supply Chain Network Software 59

Supply Chain Shaman

JULY 3, 2015

Inventory Turns (15%) (based on 2014 results). Growth 10% (Year-over-Year comparison of 2013 versus 2014). The foundation to drive meaningful improvement is reliability in driving results at the intersection of costs, inventory and customer service. Analyst rating 25% (Gartner analysts rank the companies on the list.).

Gartner 150

Gartner Supply Chain Software Demand Planning Software Modeling Software 150

The Logistics of Logistics

NOVEMBER 15, 2021

Since 2014, Lean has worked with over 290 satisfied U.S. Special Services. Import / Export / Customs. Marketing / Customer Service. Lean provides a turnkey solution to staffing challenges using a proven process that will improve profits while reducing employee costs. based transportation and logistics providers.

Logistics Network Optimization Software 130

Logistics Network Optimization Software 3PL Agile and Lean Supply Chain Supply Chain Planning Software 130

GlobalTranz

DECEMBER 1, 2014

2014 is coming to a close and as we herald in the New Year, shippers (manufacturers, retailers, and distribution centers) around the country are busy gearing up for the holiday season and have holiday logistics best practices on the brain. Be it Christmas, the New Year and New Orders, a new budget, Thanksgiving returns, etc.,

DC 244

DC Supply Chain Planning Software Logistics Network Optimization Software Supply Chain Planning 244

GlobalTranz

OCTOBER 21, 2016

Since 2014, the shipping industry has suffered numerous setbacks. Unlike the all-time highs of 2014, 2017 will reveal an industry on the cusp of restoring order and LTL rates to acceptable, reasonable levels. But, the most significant impacts of 2017 will be felt in these four areas. . Capacity Will Grow Tighter.

Capacity 120

Capacity Purchasing Skills Material Savings Price Reduction 120

ToolsGroup

FEBRUARY 23, 2021

The ability to optimize against these fine slices of data is vital in minimizing your costs while maximizing your service levels–ensuring each dollar of inventory is supporting your service level targets in the most optimal way. Multi-echelon inventory optimization case examples.

Inventory Reduction 156

Inventory Reduction Supply Chain Planning Software Modeling Optimization Software 156

ToolsGroup

JUNE 11, 2020

By 2014 there were some 800,000 item-locations in its core bearing business, in some 40 installations of five+ different ERP systems around the world. Before SKF’s transformation, supply chain planning processes were outdated and planning was done in regional silos. As SKF’s network grew, planning became increasingly chaotic.

Gartner 248

Gartner Supply Chain Planning Software Supply Chain Software Optimization Software 248

Enchange Supply Chain Consultancy

JANUARY 7, 2015

Is this possible in your FMCG Supply Chain in 2014? Do you have amore now than when you started 2014 yet lower overall turnover? Improved Customer Service – Do you measure this and if you do is the measurement 100% honest and accurate? Amd you know it will!

Supply Chain Planning 100

Supply Chain Planning S&OP Supply Chain Scenario Planning 100

GlobalTranz

JUNE 3, 2015

with the 2014 Cerasis Carrier Partner of the Year Award. The Carrier Relations team then took the department reviews, the points for each criteria and came to a mutual agreement on the carrier partner to receive the award for the previous year, which in this case was 2014. (Eagan, MN) – Cerasis, Inc.,

Freight 120

Freight Third Party Logistics Logistics Network Optimization Software Supply Chain Network Software 120

Logility

MAY 7, 2020

We know the right information can significantly improve a company’s ability to reduce operating expenses, improve customer service and reduce the time needed to respond to market disruptions and opportunities. Accenture, 2014. Organizations are simply overwhelmed. Demystifying Data Units. Figure 1: Demystifying Data Units.

Supply Chain Planning Software 195

Supply Chain Planning Software Supply Chain Planning Supply Chain Software Scenario Planning 195

ModusLink Corporation

APRIL 13, 2022

By outsourcing your Fulfillment and effectively acquiring ‘Fulfillment as a Service’ Business can gain a strong competitive advantage. This can be achieved as Fulfillment professionals are able to optimize many aspects of the logistical and Fulfillment process from Packaging to Returns, IT systems, Customer Service etc.

Logistics Network Optimization Software 78

Logistics Network Optimization Software Resource Reduction Purchasing Skills Optimization Software 78

Parade

DECEMBER 10, 2021

About FreightSaver Founded in 2014, , FreightSaver utilizes technology and vast organization-wide experience in the supply chain to create a unique experience for their clients. Their customer service-oriented culture means that they work hard to understand their customers’ needs and deliver value for their dollar.

Supply Chain Software 78

Supply Chain Software Demand Planning Software Capacity Tools 78

Parade

DECEMBER 10, 2021

About FreightSaver Founded in 2014, , FreightSaver utilizes technology and vast organization-wide experience in the supply chain to create a unique experience for their clients. Their customer service-oriented culture means that they work hard to understand their customers’ needs and deliver value for their dollar.

Supply Chain Software 78

Supply Chain Software Demand Planning Software Capacity Tools 78

Logistics Viewpoints

JULY 25, 2022

Case in point: Brook Furniture Rental has invested in new technologies to undertake a true digital evolution, significantly improving customer service and reducing operational costs along the way. But it’s the small to midsize companies that often reap the most rewards from such transformation. Brook Reimagines Furniture Rental.

Supply Chain Planning Software 223

Supply Chain Planning Software Logistics Network Optimization Software Just-in-Time Optimization Software 223

Supply Chain Movement

JULY 13, 2014

“Supply chain performance starts with the quality of the forecast, and in today’s volatile markets forecasts based on historical sales are no longer sufficient to meet our goals,” said Andrew Yeager, Director, Supply Chain Planning at Church & Dwight in a press release of 2 April 2014.

Forecasting 84

Forecasting Forecasting Software Supply and Demand Supply Chain Planning Software 84

Supply Chain Shaman

AUGUST 30, 2014

Team members need to be held equally accountable for growth, inventory, profitability, customer service, and forecast accuracy. To do the analysis, we cross tabbed multiple studies that we completed in 2013 and 2014 and then enriched the data with our financial ratio data base. The process needs to be very disciplined.

S&OP 267

S&OP Supply Chain Planning Software Supply Chain Planning Forecasting Software 267

Supply Chain Movement

MARCH 25, 2014

. “Sensing product demand is particularly important in today’s increasingly complex marketplace,” said Patrick Folan, Vice President of Supply Chain for Campbell Soup Company in a press release of January 21, 2014.

Supply and Demand 90

Supply and Demand Demand Planning Software Forecasting Forecasting Software 90

Supply Chain Shaman

SEPTEMBER 3, 2018

” Hau Lee, October 2014. A supply chain that produces products at the same cost, quality and customer service given the level of demand and supply volatility. Third, they align the interests of all the firms in the supply network so that companies optimize the chain’s performance when they maximize their interests.

Supply Chain Planning Software 311

Supply Chain Planning Software Supply Chain Design Software Agile and Lean Supply Chain Supply Chain Software 311

BlueYonder

NOVEMBER 11, 2014

In the next post in this series launching November 18 , O’Marah will discuss the intricate balancing act between reducing supply chain costs and improving agility and customer service. SCN: Thanks for the great advice, Kevin. Big Data Featured Supply Chain'

SCM 66

SCM Agile and Lean Supply Chain Supply Chain Software Supply Chain Strategy 66

Logistics Bureau

JANUARY 7, 2020

According to a survey by Deloitte from 2014, 79 % of companies with high-performing supply chains achieve revenue growth superior to the average within their industries. In 2014, a survey by Tompkins Consortium delivered a shocking revelation. Supply Chain Service Performance. Delays in response to customer service requests.

Inventory Reduction 101

Inventory Reduction Cost Reduction Strategies Supply Chain Design Software Vendor Strategies 101

Supply Chain Movement

MARCH 26, 2014

By removing intermediaries, we ensure that our meat and dairy products provide the highest quality and the best value for our customers,” said Hakan Dogru, COO at Aslanoba Gida, in a press release of March 10, 2014.

Turkey 87

Turkey Retail Supply Chain Design Software Optimization Software 87

MIT Supply Chain

JANUARY 24, 2014

Master’s students from the MIT Global Supply Chain and Logistics Excellence (SCALE) Network presented their thesis projects to supply chain professionals and the MIT community on January 22, 2014. Last night, I got a glimpse into the up and comers at MIT’s Research Expo 2014. To learn more about SCALE, visit [link].

Supply Chain Design 102

Supply Chain Design Ecuador Material Savings Supply Chain 102

Logistics Bureau

DECEMBER 7, 2017

And generally they are really expensive missed opportunities—expensive in financial terms, as well as in poor customer service and reduced sales! How well do you manage your Customer Service? To find out if we can help your organisation, take a good look around our web site service pages or contact us today.

Expense Reduction 40

Expense Reduction Cost Reduction Strategies Waste Reduction Inventory Reduction 40

Supply Chain Shaman

MARCH 27, 2014

I also continued to work on the manuscript for the book Metrics That Matter to publish in the fall of 2014. Yes, it may decrease short-term sales, but in the longer-term it will increase customer service, reduce inventory and improve the execution of new product launch and trade promotions. Make the project a win-win.

Supply and Demand 281

Supply and Demand Inventory Reduction Demand Planning Software Forecasting Software 281

Supply Chain Shaman

OCTOBER 29, 2014

The promise was the delivery of a decision support system that would allow the organization to optimize the relationships between cash, cost and customer service against the strategy. Leadership teams struggle with the trade-offs between cash, cost and customer service. The book publishes in December 2014.

Supply Chain Planning Software 309

Supply Chain Planning Software Modeling Demand Planning Software Optimization Software 309

Logistics Viewpoints

APRIL 4, 2022

They built them between 2012 and 2014, and then enhanced them when better supply chain risk management solutions became available. A supply chain is mapped, where components are source from, how they flow through a supply chain to factories and out to customers. That in turn improves customer service while reducing supply chain costs.

Supply Chain Transformation 194

Supply Chain Transformation Supply Chain Planning Software Modeling Scenario Planning 194

GlobalTranz

OCTOBER 23, 2015

The logistics service level agreement and Quarterly Business Review (QBR) should be detailed with specific 3PL KPIs. All three initiatives have an impact but few organizations understand which of the three impacts will directly affect customer service. Performance Management/Measurement Management.

KPI 120

KPI 3PL Supply Chain Planning Software Resource Reduction 120

Enterra Insights

APRIL 22, 2019

” Customer Services – “[Customer services] (or Internal Sales as it is sometimes known) resist the temptation to deliver at any cost when their performance is measured using Profit Margin and OTIF together.” LinkedIn, 8 December 2014. [5] 4] Murray Sellars, “ OTIF – On-time, in-full!

Procurement Analytics 113

Procurement Analytics Manufacturing Procurement KPI Purchasing Skills 113

American Global Logistics

SEPTEMBER 5, 2023

Artificial Intelligence and Machine Learning (AI/ML): The rise of artificial intelligence in streamlining operations and improving customer service. The growing significance of open innovation, where businesses collaborate with external partners to drive innovation (Chesbrough & Bogers, 2014). The Growth of Partnerships.

Innovation 52

Innovation Logistics Network Optimization Software Analytics Software Supply Chain Software 52

CH Robinson Transportfolio

DECEMBER 2, 2014

That’s not what happened for companies surveyed for the “2014 Third Party Logistics Study: The State of Logistics Outsourcing.” Overall service levels will fall and customer complaints will increase if we outsource. Many companies see improvements in customer service after they outsource. 1] Langley, C.

Logistics Network Optimization Software 58

Logistics Network Optimization Software Logistics Cost Reduction Strategies Third Party Logistics 58

DELMIA Quintiq

MARCH 10, 2015

. — Russ Avery (@sustyruss) January 29, 2014. We can see that they work hard to improve customer service and deliver innovative services. Although amusing, these stories raise some questions. Why is there no easy way to receive your packages? What other challenges do they face?

Packaging 120

Packaging Supply Chain Planning Software Scenario Planning Optimization Software 120

ToolsGroup

JULY 26, 2016

The Boston Consulting Group said at the 2015 Grocery Manufacturers Association/Food Marketing Institute (GMA/FMI) supply chain conference that 22% of polled respondents said less accurate forecasts were one of their top hurdles to improving service. The Costa and the NHS examples cited above both employ pull-driven supply networks.

Forecasting 120

Forecasting Supply and Demand Optimal Sourcing Inventory Reduction 120

TMC

JULY 6, 2017

What can I do to make sure more customer service issues do not result? Think back to the Hanjin bankruptcy, the Polar Vortex of 2014, or pretty much any time there is a strike at the Port of Los Angeles. There is suddenly a need to know—in very specific detail—the answers to questions like: Where is my freight? Final thoughts.

Supply Chain Planning Software 62

Supply Chain Planning Software Supply Chain Software Supply Chain Disruption Supply Chain Network Software 62