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Does Perfect Customer Service Make Sense?

Logistics Viewpoints

In supply chain management, it is widely accepted that holding enough finished goods inventory to fulfill every order is just too costly. The thinking goes that at some point, improving service levels means you are not adding inventory in a linear manner but rather exponentially.

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Nespresso Optimizes Orders and Inventory with End-to-End Digital Supply Chain Planning

ToolsGroup

Nespresso’s complex coffee supply chain. It’s no simple task providing customers access to the full range of capsules and coffee machines on all sales channels, across more than 70 boutiques in Italy, while optimizing inventory levels. What drove Nespresso’s supply chain planning project? Optimized transport.

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The Self-Service Customer: Revolutionizing Customer Service

4WL Consulting

” If you want to stay competitive and cut back on customer service problems, here’s how to develop the level of transparency customers are looking for: Step 1: Pick Your Logistics Partners Carefully. Step 4: Solicit Feedback and Work on Continuous Improvement. Step 3: Evaluate Your Website Internally.

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What is Supply Chain Management? A Guide to Success

SCMDOJO

Are you interested in understanding how businesses effectively manage their supply chains? Look no further – this guide is here to help you grasp the fundamentals of supply chain management (SCM) and how it can lead to success. It encompasses activities such as procurement, supplier selection, and evaluation.

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Parts Town: An O2C Journey from Manual Processing to Digital Transformation

Speaker: Sarah Gibson, Platinum Operations Manager

You’ll learn about the implementation of Esker’s AI-driven solution along with some of the biggest benefits achieved, including their: Ability to scale with 35% growth while maintaining business continuity. Improved order processing speed and accuracy via machine learning. February 20, 2019 11.00 AM PST, 2.00 PM EST, 7.00

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Supply Chain Department – A Typical Structure

SCMDOJO

In today’s fast-paced business landscape, having an efficient supply chain department is more important than ever. A streamlined supply chain can make a significant impact on the overall success of a business, improving operational efficiency, increasing customer satisfaction, and driving revenue growth.

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The Self-Service Customer: Revolutionizing Customer Service

4WL Consulting

” If you want to stay competitive and cut back on customer service problems, here’s how to develop the level of transparency customers are looking for: Step 1: Pick Your Logistics Partners Carefully. Step 4: Solicit Feedback and Work on Continuous Improvement. Step 3: Evaluate Your Website Internally.