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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

There are plenty of other businesses ready to compete on price and service. What can you do to make sure your customers stay with you? Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention.

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Ways Food and Beverage can Build Resilience with Supply Chain Optimization Software

Logility

From harvest to hands, the food & beverage (F&B) industry leaves no room for guesswork, especially without supply chain optimization software. Staying competitive in this intense landscape demands finely tuned operations that are highly efficient and effective – from product concept to customer consumption.

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Production Planning Software: Your Comprehensive Guide

Logility

Your Comprehensive Guide to Production Planning Software The benefits of production planning software vs scheduling are about the granularity of the plan: capacity plans (or master production schedules) are not granular and factor in less granular things, like high level capacity, forecasts, inventory, and transfer times.

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Supply Chain Planning Solutions are Not Just for the Big Boys

Logistics Viewpoints

Myers Industries Implements John Galt Solutions. They also are also one of the largest distributor in the US of tools, equipment and supplies for the tire and wheel service industry. In September of 2020, the company hired Jeff Baker to be their Vice President of Procurement and Integrated Supply Chain.

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Reasons to Invest in Excellent Customer Service for Your Online Store

Supply Chain Game Changer

The Omni-channel Approach to Customer Experience! Excellent customer service article and permission to publish here provided by Jocelyn Bell. It has become second nature for increasing numbers of consumers to buy online, whether they are shopping for new shoes or a new car. Develop an Amazing Customer Experience.

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Say Customer Service and Mean It

Supply Chain Shaman

Customer Service Failure. I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. The local service company is available ten weeks from now, and I will pay the bill. The Sleep Number Story of Supply Chain Excellence.

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Dancing in the Ring of Fire

Supply Chain Shaman

Each executive has a different perspective on the definition of supply chain excellence, but they are never discussed and aligned. His organization purchased an advanced planning technology from well-known best of breed provider, and the implementation should have been successful, but it was not. What Is The Ring of Fire?