Remove Customer Service Remove Freight Remove Metrics Remove Procurement
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Freight Procurement is a Different Game

Logistics Viewpoints

Procuring transportation for freight is much different than any other procurement category. Transportation procurement needs to support both customer service and a company’s internal supply chain goals. The freight market is mercurial. One master of freight procurement is Kyle Masters.

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Pandemic Lessons For Supply Chain Leaders

Supply Chain Shaman

Initially, the output was published to procurement to design strategic buying strategies. Procurement became an island–isolated from the demand signal except for MRP. With the rising costs of accessorial charges as the freight sat on the dock, moving freight by ocean container grew more problematic. Next Steps.

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Writing: Working on My Book

Supply Chain Shaman

. “When I ask my team about customer service, I get high-five reviews. When I meet with my customers, I get thumbs-down feedback. I find the measurement of customer service to be one of the most difficult.” Interview for Metrics That Matter. ” Supply Chain Leader.

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10 Tips Shippers Can Use to Reduce Costs in LTL Procurement with Better Request for Pricing Bidding

GlobalTranz

, at Cerasis, we know a thing or two about the nuances of LTL procurement. We've schedule pick ups with the vendors of our shipper customers. LTL procurement is something we do very well. So we thought we would impart upon all the shippers out there some tips on how to reduce overall costs for effective LTL Procurement.

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Top 15 Logistics Blog Posts of 2014

GlobalTranz

To that end, every warehouse manager’s role is to manage the physical environment, loadshifting equipment and people, to decrease the chances of collision and accidents, and often, to help the flow of freight via outbound and inbound freight management; an entire process known as warehouse traffic management. Read the full Post.

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What is the Importance of Supplier Relationship Management (SRM)?

QAD

This requires establishing KPIs and specific metrics of success to assess performance against. Outsourcing: When you trust a supplier, you can transfer to them time-consuming activities like managing inventory levels or certain aspects of customer service.

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9 Key Topics to Understand to Frame A Shipper’s Mind for Effective KPI Management with a 3PL

GlobalTranz

Editor's Note: As of late you may have noticed we have written a lot about procurement and the future of procurement. A large part of procurement is finalizing the contract and then the follow through of the determined deliverables in that agreement. All KPIS have metrics to measure. 3PL/SLA Skills/Knowledge.

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