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Cognitive Technologies are Enhancing Customer Service

Enterra Insights

Minkow reports her company’s top ten retailers this year are: Target, Apple Store, Sephora, Home Depot, DSW, Levi Strauss, Nike, Walmart, American Eagle, and Ulta. ” Whether you call this customer service or customer experience, making a good impression on customers matters a lot. ”[2].

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Your supply chain is costing you money – Reason #9: Relentless pursuit of one metric at the expense of other metrics.

Kinaxis

Over the years, working for and with numerous manufacturing companies, I’ve seen many supply chain practices that cost companies money. Reason #3 Not having end-to-end supply chain visibility. Reason #4 Making key decisions by modelling the supply chain in Excel. by John Westerveld.

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3 Core Metrics & 10 Soft Metrics for Measuring Supply Chain Performance

GlobalTranz

The average Supply Chain management professional measures their Supply Chain by reviewing cost reduction. Is cost reduction all that there is in measuring Supply Chain performance? 3 Key Metrics for Measuring Supply Chain Performance Beyond Cost Reduction.

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American Software Reports Second Quarter of Fiscal Year 2022 Results

Logility

ATLANTA (November 18, 2021) American Software, Inc. NASDAQ: AMSWA) today reported preliminary financial results for the second quarter of fiscal year 2022. million for the same period last year and software license revenues were up slightly to $0.8 million for the same period last year, while Software license revenues were $1.3

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17 Wholesale Software Features For SMEs To Look For

Unleashed

For any wholesale business, software has become critical to survival. Competition is now so fierce – and national and international supply chains so changeable – that wholesalers need systems that are fast and reliable to keep up. So what should you keep an eye out for when you’re shopping around for wholesaling software?

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Dancing in the Ring of Fire

Supply Chain Shaman

As a supply chain leader, he is struggling how to dance in the ring of fire. The ring of fire is corporate politics at the executive level on supply chain performance. Each executive has a different perspective on the definition of supply chain excellence, but they are never discussed and aligned.

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Total Manufacturing Cost Formula: Metrics that Matter

QAD

This is not to be confused with the cost of goods manufactured (COGM), which refers to just the cost of inventory that was finished and prepared for the sale in the period. Rather, total manufacturing costs include all related costs accrued in the period. What is Direct Labor? Is my selling price yielding my profit goal?