Remove Customer Service Remove Metrics Remove Sourcing Remove Transportation
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Say Customer Service and Mean It

Supply Chain Shaman

Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. In this article, I want to emphasize that a customer-centric supply chain meets and exceeds the customer’s needs day-by-day based on a well-defined relationship against a brand promise.

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When the Rubber Hits the Road

Supply Chain Shaman

Last week, after booking an additional $1B in unexpected supplier costs in the third quarter, the CFO led the company’s focus on restructuring to “support efficient and reliable sourcing of components and internal development of key technologies and capabilities.” These capabilities do not exist at Ford. Conclusion.

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3 Core Metrics & 10 Soft Metrics for Measuring Supply Chain Performance

GlobalTranz

3 Key Metrics for Measuring Supply Chain Performance Beyond Cost Reduction. Transportation is measured just as a cost rather than what it does for the rest of the organization. Other areas to consider measuring as it relates to transportation: Managing inventory. Read more. .

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When The Wheels Fall Off

Supply Chain Shaman

For example, Distribution Requirements Planning (DRP) has very little to do with Transportation Planning (TMS). There is no true end-to-end solution that enables bi-directional orchestration across deliver, make, and source processes. Transportation Reliability. The slowdown in ocean transport is a rude awakening.

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Supply Chain Department – A Typical Structure

SCMDOJO

In essence, a structured supply chain department as described in the blog can help you deliver the right supply chain strategy and goals which helps cost reduction, improve customer service, on-time delivery, and better working capital. Logistics Logistics involves managing the transportation and delivery of goods.

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Top Supply Chain Challenges for CPG companies in 2023

Logistics Viewpoints

This is because most classical planning solutions lack the modeling capability and computing power to accommodate different data sources, large SKU count, and detailed constraints and contingencies to build an immediately executable plan. each with discrete plans generated typically in sequential batch runs.

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Mars Wrigley’s Highly Successful Supply Chain Digital Transformation

Logistics Viewpoints

For Mars, digitalization has focused on improved customer service, cost reductions, and making their supply chain associates more productive. The second goal was to work with a fourth party logistics (4PL) partner that had invested in cutting-edge transportation management and visibility solutions.