customers 
ToolsGroup
JUNE 10, 2022
Today, there’s little reason for customers to stick with a company if they are not satisfied. What can you do to make sure your customers stay with you? Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention.
Enterra Insights
APRIL 2, 2024
Everyone knows that customers dislike long checkout lines. On the other hand, you (and/or less honest customers) are the retailer’s problem. The success of self-checkout machines largely depends on the honesty of customers and that has proved to be a problem. And plenty of people love it.”[7]
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Talking Logistics
SEPTEMBER 10, 2023
For B2B and B2C companies alike, delivery is becoming a competitive differentiator and a key driver of customer experience. How well do you engage with customers about their deliveries? For B2B and B2C companies alike, delivery is becoming a competitive differentiator and a key driver of customer experience.
Talking Logistics
AUGUST 2, 2023
Whether you’re a B2B or B2C company, delivery is becoming a competitive differentiator and a key driver of customer experience. can significantly degrade the customer experience, leading to future lost sales. Read more The post How Are Companies Engaging with Customers Around Deliveries in 2023?
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Many application teams leave embedded analytics to languish until something—an unhappy customer, plummeting revenue, a spike in customer churn—demands change. But by then, it may be too late. In this White Paper, Logi Analytics has identified 5 tell-tale signs your project is moving from “nice to have” to “needed yesterday.".
Supply Chain Shaman
OCTOBER 2, 2020
In my work with clients, customers bandy about the term “customer-centric supply chain.” I think that we should earn a five-star rating with customers every day. We need to improve the ability to serve the customer.” A customer-centric supply chain is easier to say than implement. The reason?
Logility
AUGUST 7, 2023
The result is, of course, an unhappy customer and the likelihood that for the next incident, they will be looking for another service provider or third party. It is well known that a happy customers talks about his or her experiences to 4-5 people, but you can expect an unhappy customer to double that number.
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Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.
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The longer you wait to modernize your application’s analytics, the harder you’ll eventually feel the pain of lost customers and missed revenue. When it comes to your revenue and customer loyalty, don't be reactive, be proactive. If it sounds like a daunting task, that's because it is.
Advertiser: GEP
In the face of volatile macroeconomic conditions and other complex challenges, supply chain and procurement pros must strike a tough balance between seemingly contradictory demands: boosting performance and sustaining and extending business operations, all while meeting customers’ needs.
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Partnering with an analytics development platform gives you the freedom to customize a solution without the risks and long-term costs of building your own. Every time an application team gets caught up in the “build vs buy” debate, it stalls projects and delays time to revenue. There is a third option. Brought to you by Logi Analytics.
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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways.
Speaker: Cathy Morrow Roberson, Research Manager for the Reverse Logistics Association
In today's competitive business landscape, providing a seamless return experience and maintaining an efficient supply chain are critical to customer satisfaction and loyalty. Businesses need to leverage advanced tracking systems and data analytics to identify bottlenecks and improve supply chain visibility.
Advertiser: ZoomInfo
By building a modern GTM motion that uses data, automation, and proven best practices to unlock insights, engage customers, and win faster.
Advertiser: ZoomInfo
Here’s what’s covered: How data-driven marketing drives the customer experience. This eBook highlights how data-driven strategies empower marketing campaigns through personalization tactics. Understanding marketing strategy & performance. The most challenging obstacles to data-driven marketing success.
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