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Is Seamless OmniChannel Possible? How to Avoid Supply Chain Technology Hiccups

GlobalTranz

Unfortunately, a lack of understanding in omnichannel supply chains has also led many companies to experience extreme issues in delivering on their promises. In addition, some may feel that growing into a seamless omnichannel sales strategy is impossible without supply chain technology hiccups, but that is not true.

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Omnichannel Retail Strategy: Not just a Buzzword, But a Business Model

GlobalTranz

An omnichannel retail strategy is the new norm in today’s supply chains. The days of managing channels on an individual basis are over, and consumers are using multiple devices and e-commerce platforms for nearly all purchases. Download White Paper. In fact, 78% of U.S. GET YOUR COPY HERE.

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5 Ways an Omnichannel Supply Chain Strategy Can Improve Customer Experience

GlobalTranz

The importance of an omnichannel supply chain strategy cannot be overstated. Up to 62 percent want to purchase online and have the option of returning it in-store, and 47 percent want promotions and coupons available through their smartphone. What’s Wrong With Omnichannel Supply Chain Strategy and Customer Service?

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Is Omnichannel Dead? Of Course Not…However, the Focus Is Now on Customer Experience in Omnichannel

GlobalTranz

Omnichannel has been a go-to plan for retailers since 2008, but it is changing. Omnichannel, as a word and strategy in retail, is shifting. Download white paper. So, Omnichannel Is Not Dead? Omnichannel is more of a misnomer now. Omnichannel is shopping. Omnichannel is just business. Not exactly.

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How Walmart Just Bested Amazon in the E-Commerce Channel Utilizing an Omnichannel Return Strategy

GlobalTranz

Amazon began looking into brick-and-mortar storefronts, hoping to capture a new slice of the omnichannel pie. Walmart has a different approach, and in several ways, Walmart is positioning itself to best Amazon in e-commerce through an innovative, omnichannel return strategy. Download white paper.

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Antiquated IT outmanoeuvres omnichannel for retailers

Supply Chain Movement

Outdated IT structures create the most challenges for retailers on their way to Omnichannel. This was clearly indicated based on surveying retailers in the Omnichannel Status Report 2016 compiled by Arvato in cooperation with Salesforce and the WHU – Otto Beisheim School of Management. Retailers linking channels.

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Omnichannel Retail: Everything You Need To Know To Succeed

ShipBob

Imagine this scenario: A customer browses sunglasses on your online store but leaves without making a purchase. L ater, while they’re browsing through their Instagram feed, they notice an ad displaying a previously viewed product and a 20% discount off their first purchase. They click on the ad, which leads to a purchase.