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The Quietly Growing Conundrum of Online Returns

Logistics Viewpoints

However, the inability for consumers to initially see, feel or experience products they purchase online can create gaps between product expectations and what arrives at the doorstep. Compare this to the 9% returns rate of purchases made in-store. Reverse logistics is difficult and costly. In the U.S, Who pays the price?

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The Impact of the Coronavirus Crisis on Reverse Logistics

Enterra Insights

.” What Chaturvedi doesn’t address is the fact that the increased use of the digital path to purchase comes with a dramatic increase in consumer returns. Analysts from SRS Media explain, “With the significant growth in ecommerce purchases, … there will be an inevitable increase in returned items. ”[2].

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Reverse Logistics – What Happens to Stuff We Return?

Operations and Supply Chain Management

Brick-and-mortar stores also allow shoppers to return unwanted purchases. Last year, I attended a three-day conference in Las Vegas conducted by the Reverse Logistics Association, a trade group whose members deal with product returns, unsold inventories and other capitalist jetsam. “If Petco takes back dead fish,” Demer said.

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Using Insights for Reverse Logistics Cost Management: How Retailers Protect Their Bottom Line

Intelligent Audit

Ahead of the looming peak season and holiday shipping crunch, the majority of the focus within the industry is seemingly on sales and the forward movement of shipments and products. However, one must also consider the opposite side of the coin as retail reverse logistics are likely to come into play more than ever.

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Reverse Logistics Planning: Why Peak Season Plans Must Include Return Consideration

Intelligent Audit

Reverse logistics planning has always been an essential aspect of supply chain operations and inventory management, but its impact may surpass anything seen in the modern transportation industry. The Challenge of Reverse Logistics Planning and the Holiday Shopping Season.

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Reverse Logistics emerging from the "dark side" and into earnings calls

Cathy Roberson

I missed sending out a post last week and really am sorry about that but…here’s my excuse…I was at the Reverse Logistics Association (RLA) Leadership Conference last week. by industry and lots more. Reverse logistics is a fascinating part of supply chains that tends to get overlooked by many.

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Top 6 Retail Trends & Supply Chain Planning Challenges in 2023

Logistics Viewpoints

The increasing need for constantly analyzing these trade-offs across the supply chain networks has highlighted the need for digital twins and what-if capabilities in network design solutions. This means they are more likely to focus on value and affordability and change their priorities and brand preferences when making purchases.