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Sourcing Offices: a shift of paradigm

KEPLER Consulting

Over last decade, sourcing offices became a major piece within globalized footprint of western retailers. After a first era of development and opportunity catch up particularly positive and characterized by consistent purchasing gains , most of these Sourcing Offices are now searching for their second breath.

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Getting Real About Supply Chain Transparency

Enterra Insights

.”[5] Jerome Brustlein, chief operating officer at Fenton and former Bain & Company analyst, observes, “The rise of conscious consumers has altered how brands compete, and ethical supply chains have become a source of competitive advantage.”[6] As noted above, this can be difficult if suppliers are several tiers deep.

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Why You Should Conduct Internal Quality Audits

Arena Solutions

A QMS typically aligns with your product lifecycle management (PLM) solution and your product innovation goals. External audits can be nerve-wracking with key personnel and teams running from pillar to post searching for records or documents, especially if you don’t have a quality management system (QMS) software solution in place.

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Five Trends That Excite Me!

Supply Chain Shaman

I am facilitating a workshop between supply chain business visionaries and technology innovators. While many technology companies have co-opted the network of networks message, today there is no interoperability between network solutions. Building the Network of Networks. This week I will be at the Camelback Inn in Scottsdale, AZ.

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Agile Strategic Sourcing for a Resilient Supply Chain

The Logistics & Supply Chain Management Society

Procurement, activities such as strategic sourcing, are one of the main processes in the supply chains that can generate a positive impact on companies by giving them a competitive advantage in the market. Strategic sourcing can help supply chain leaders identify potential risk factors and develop procurement mitigation plans.

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How to Create an Unbeatable Retail Customer Experience in 2023

ShipBob

In general, a great retail experience is when a customer has a positive interaction with your brand that makes them feel confident to purchase from you — and hopefully again and again. The first interaction and the first purchase are the two most important events that can influence a customer’s experience and their loyalty to a brand.

Retail 52
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7 Ways to Create a Great Customer Experience!

Supply Chain Game Changer

To start, ensure you ask yourself the below questions: What gaps exist in the current customer experience strategy What are my customers’ expectations, and how do I fit that into the CX program in place How are my business processes positioned to consider CX Do I have the right tools to improve CX initiatives? Carry Out Competitor Analysis.