Service Level Should Be Your Number One Supply Chain KPI…But What Does It Really Mean?
ToolsGroup
AUGUST 11, 2020
To adapt an old saying, the idea that great service should be a top supply chain priority is as universally accepted as motherhood and the dominance of the ‘92 Dream Team. This dawned on me after having several conversations with supply chain planners about how they measure service levels. So let’s get back to basics.
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