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Consumers Are in Charge of the Digital Path to Purchase

Enterra Insights

Although retailers still talk about the digital path to purchase as an alternative to the traditional shopping journey, the lines between paths to purchase have blurred. With all generations getting more comfortable on the digital path to purchase, most retailers have adapted to this new reality and are pursuing omnichannel strategies.

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The Quietly Growing Conundrum of Online Returns

Logistics Viewpoints

However, the inability for consumers to initially see, feel or experience products they purchase online can create gaps between product expectations and what arrives at the doorstep. Compare this to the 9% returns rate of purchases made in-store. In the U.S, 21% of online orders were returned in 2021, up from 9% in 2019. In the U.S,

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Top 20 Warehouse Automation Suppliers Worldwide

Logistics Viewpoints

ARC Advisory Group began conducting formalized research on the global warehouse automation market in 2014. billion globally, and I forecast it to grow to $9.9 I will soon be publishing the 2021 base-year study with a five-year forecast through 2026. Looking back, I estimated the market in 2013 at $6.4 billion in 2019.

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Power Your Business Sustainably Through Solar Energy

The Logistics & Supply Chain Management Society

Supply chain businesses jumping on the sustainability bandwagon. In line with the push towards sustainability in the commercial space, supply chain businesses are also ramping up on sustainability efforts.

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Using Customer Delivery Personas as a Growth Tool

Multichannel Merchant

Last mile delivery has become a costly undertaking for multichannel retailers, with home delivery comprising an estimated 41% of overall supply chain costs and 53% of the total cost of shipping. How do you then translate your last mile delivery process into repeat purchases, brand loyalty and increased profits?

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Using Customer Delivery Personas as a Growth Tool

Multichannel Merchant

Last mile delivery has become a costly undertaking for multichannel retailers, with home delivery comprising an estimated 41% of overall supply chain costs and 53% of the total cost of shipping. How do you then translate your last mile delivery process into repeat purchases, brand loyalty and increased profits?

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This Week in Logistics News (April 24 – 30)

Logistics Viewpoints

The figure includes Panasonic’s purchase of the remaining 80 percent of shares in Blue Yonder for $5.6 Applications are due by July 2021, with the program looking to reduce deforestation between 2022 and 2026. The distribution hub will be operated by XPO Logistics Supply Chain, which has already started hiring.