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L’Oréal: A Case Study in Supply Chain Excellence

Supply Chain Shaman

The award, based on beating the industry peer group on rate of improvement on the key metrics of growth, operating margin, inventory turns, and Return on Invested Capital (ROIC) while outperforming their peer group, is tough to achieve. Based in Paris, L’Oréal is a global personal care manufacturing company.

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Packaging Manufacturer Uses Integrator to Generate $4 million in MRO Savings

Synovos

In one case, a long-time packaging manufacturer changed its reporting structure, putting in place a new manager responsible for the MRO supply chain. Inventory Reduction This metric is defined as a reduction in the total value of inventory listed in a single storage location.

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Companies Using ERP: Case Studies

QAD

This type of software is used by businesses to plan and oversee routine operations, such as supply chain management, manufacturing, services, project management, customer relationship management, risk management, compliance, accounting and procurement. It has proven to be particularly useful for companies in the manufacturing space.

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Judging Supply Chain Improvement: Campbell Soup Case Study

Supply Chain Shaman

We have found that supply chain metrics are gnarly and complicated.During In our program, cost avoidance, while desirable, does not count towards the metric. Our approach simply breaks accountabilities and goals across the areas of Manufacturing, Logistics/Network Optimization and Ingredients/Packaging.

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Redesign to Improve Value: A Case Study of a Supply Chain Leader

Supply Chain Shaman

One of my favorite interviews on this topic, that I recently completed for my upcoming book Metrics That Matter , was with Amway’s Chief Supply Chain Officer George Calvert. We produce there because the regulations say that you need to manufacture there to sell there. Service level is our most important metric.

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History Repeats Itself Without Supply Chain Leadership

Supply Chain Shaman

Frank, the line manager for manufacturing, dominated the meetings. We had a choice to either install newer high-capacity machines for the Jell-O lines (CM Bartelts) running at over 1500 packages/minute or slower, more flexible equipment (IM Bartelts) at a rate of 650 pouches/minute. I remember one project quite well.

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Say Customer Service and Mean It

Supply Chain Shaman

Many of my clients talk about a customer-centric supply chain but rely on useless metrics from an annual survey or a net promoter score. I called the customer service line for the manufacturer and was told that the only thing I could do was call a maintenance specialist. In this blog, I share the case study of Sleep Number.