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The Journey of Supply Chain Excellence

Logility

You’ll note in the headline I use the preposition “of” instead of “to” when describing the “journey of Supply Chain Excellence.” The key objective for the majority of companies I work with is to significantly improve their supply chain capabilities and performance.

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Stories of Supply Chain Leadership: An Interview with Joan Motsinger of Seagate

Supply Chain Shaman

Many companies talk about Supply Chain Excellence, but most leaders struggle to define it. One supply chain leader, in a discussion last week, likened supply chain excellence to fitness. He felt that supply chain excellence was analogous. The results for the high tech and electronics industry is shown in Figure 1.

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Provoking the Industry to Move Past Incrementalism

Supply Chain Shaman

For the past month, I have been working alongside companies implementing digital strategies. In most companies, I find, that there is an organizational imperative, but no consensus on the goal. Or agreement on the definition of supply chain excellence. As a result, functional excellence anchors action. I am tired.

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Value-Based Purchasing in Healthcare Explained

Precoro

Yet there’s a proactive approach that addresses the high cost of healthcare: value-based purchasing (VBP). VBP also improves patient satisfaction by fostering greater collaboration among healthcare providers and making the patient experience one of the key evaluation metrics for hospitals.

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Dreams on Home Delivery Excellence: It Begins and Ends with Customer Experience

Talking Logistics

As McCarthy put it, after a customer buys a bed, it’s his responsibility “to make sure we deliver it to their home brilliantly.” Tying it back to the importance of the customer experience, McCarthy offered this advice: “Some companies are afraid to talk about their service because of cost, but there’s no shame in selling a great service.

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2018: What Will It Look Like?

Supply Chain Insights

For the purposes of clarity, in this article, the term digital supply chain is the transformation of the atoms and electrons within the supply chain to unleash new levels of value. Here are my predictions for 2018: Supply Chain Excellence as We Know It Is Redefined. Companies will test-and-learn and fail forward. Digital Mania.

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Help Supply Chain Planners Be More Successful In These Uncertain Times

Supply Chain Shaman

As I shopped at Best Buy for office supplies, I struggled to not think about the massive disruption of electronics supply chain. Companies spend millions of dollars to implement supply chain planning technologies to drive insights for better decisions; however, there is a failure to design a work environment to enable success.