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Cognitive Technologies are Enhancing Customer Service

Enterra Insights

” Whether you call this customer service or customer experience, making a good impression on customers matters a lot. That means customers expect a seamless, end-to-end experience whether they are shopping online or in a store. Cognitive Technologies and Customer Service. ”[2].

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Best Logistics Management Software: Everything You Need to Know Before Making a Purchase Decision

ThroughPut

That is why logistics management software (LMS) is so much more today than what it used to be. In this blog, we’ll tell you what the evolution of a LMS has been and what you should look for while choosing the best Logistics Management Software. What is Logistics Management Software And How Does It Work ?

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IT Procurement: How to Purchase IT Products and Services Effectively

Precoro

Strong companies depend on a range of hardware and software solutions to support key business processes like customer service, financial management, and supply chain operations. This article encompasses the best practices for planning and executing successful IT procurement strategies. What is IT procurement?

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Free PO Software vs. Paid Software

Precoro

From raw materials (wood for a furniture factory or vegetables for a restaurant) and finished goods (office or lab supplies) to services (software subscriptions), buyer-vendor relationships are at the core of every business. As a company slowly grows, purchase management becomes more and more complicated.

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What Lessons a Table Fable Teaches About Supply Chain Orchestration

Logistics Viewpoints

Even worse, I work for a company who makes solutions to help companies solve these kinds of problems, which I listen, speak and write about for a living! By the end of the year, I realized that the arrival window was merely being postponed automatically and repeatedly at the same cadence, so I called customer service.

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Golf and How to Avoid Shanking Your Next WMS Project

Logistics Viewpoints

The fact is there are many WMS solutions out there, and choosing the wrong one will not only fail to improve your game, it may drive your operation clear out of bounds. But customer service representatives will also need support. Vendors and customers will be affected. Sales will have to do a lot of explaining.

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Consumer Credit, Generation Z, and the Consumer Packaged Goods Sector

Enterra Insights

With this historic rise in consumer debt, journalist Telis Demos asks, “Is it time to worry about consumer debt?”[3] ” Demos notes that one measure of financial “distress” is delinquent payments. This trend extends even to services like car shares or luxury-clothing rentals.”

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