Remove Customer Service Remove Freight Remove Inventory Remove Sustainability
article thumbnail

Four Things You Probably Didn’t Know About Inventory Planning and Sustainability

ToolsGroup

You can’t scan the headlines without coming across an article or advertisement about sustainability, but there is precious little information about how supply chain planning software supports green initiatives. Here are four ways smart supply chain planning directly impacts sustainability initiatives.

article thumbnail

Metrics that Matter: Customer Service

QAD

Most people realize that on-time delivery plays a key role in how business’ satisfy customer needs, but customer satisfaction can be an expensive undertaking if the company doesn’t manage all aspects of customer service and the business processes that affect them. Meeting Customer Expectations.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

ScottsMiracle-Gro Improves Distribution System in Sustainability and Customer Service

Supply Chain Network

By installing a warehouse in this region, the Company expects to improve its environmental footprint by reducing the number of miles traveled within its distribution network while also reducing costs and improving its customer service levels. Improve inventory turns at retail by reducing fertilizer order minimums.

article thumbnail

Mars Wrigley’s Highly Successful Supply Chain Digital Transformation

Logistics Viewpoints

For Mars, digitalization has focused on improved customer service, cost reductions, and making their supply chain associates more productive. Mars Wrigley chose Transplace, now UBER Freight, for North America and a partnership with Maersk/E2Open for ocean freight. But how to do this was very ambiguous.

article thumbnail

Transportation vs Logistics with Marty Wadle

The Logistics of Logistics

Transportation services include : Small Package, Air Cargo, Ocean, Less Than Truckload, Truckload, Fleet Acquisition, Equipment / Drivers, Dedicated Contract Carriage, Intermodal, Final Mile, Rail.

article thumbnail

3PL Basics: An Introduction to 3rd Party Logistics with Roberto Cadena

The Logistics of Logistics

Vendor Managed Inventory. Logistics Services. Inventory Management. Shared Services. Technology Services. Technology Services. Customer / Supplier Management. Freight Payment / Claims Auditing. Sustainability. Special Services. Import / Export / Customs. Site Location.

article thumbnail

Build Resilient Supply Chains That Weather Disruptions 

Logility

As the pandemic eased, ports suffered bottlenecks, natural disasters disrupted freight movement, railways suffered congestion, and new legislation further complicated the movement of goods. It’s time for a digital, sustainable supply chain. Manufacturers and shipping companies assumed that because of layoffs, demand would drop.