Remove Customer Service Remove Freight Remove Manufacturing Procurement Remove Metrics
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Freight Procurement is a Different Game

Logistics Viewpoints

Procuring transportation for freight is much different than any other procurement category. Transportation procurement needs to support both customer service and a company’s internal supply chain goals. The freight market is mercurial. One master of freight procurement is Kyle Masters.

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Pandemic Lessons For Supply Chain Leaders

Supply Chain Shaman

Advanced planning evolved with a focus on modeling manufacturing constraints. Initially, the output was published to procurement to design strategic buying strategies. Procurement became an island–isolated from the demand signal except for MRP. Watermelon Metrics Don’t Drive The Right Results. Next Steps.

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Metrics that Matter: Customer Service

QAD

Most people realize that on-time delivery plays a key role in how business’ satisfy customer needs, but customer satisfaction can be an expensive undertaking if the company doesn’t manage all aspects of customer service and the business processes that affect them. Meeting Customer Expectations.

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KPIs to assist manufacturers and distributors with supply chain challenges

SYSPRO Smarter ERP

Manufacturers and distributors experienced huge supply chain disruptions due to the pandemic which exposed many vulnerabilities and tested the resilience of supply chain leaders globally. Another methodology is the Porter’s Value Chain Framework, which comprises of inbound logistics, operations, outbound logistics, sales, and service.

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Manufacturing Inventory Management: The Manufacturer’s Guide

Unleashed

Manufacturing inventory management is crucial to the success and profitability of your manufacturing operations. It refers to the process of purchasing, storing, and tracking the various goods required to build a product. In this manufacturing inventory management guide What is manufacturing inventory management?

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7 Ways to Improve Cash Flow in a Manufacturing Business

Unleashed

As a manufacturer, a lot of businesses and customers rely on you to get things done on time. So, let’s break down how to improve cash flow in a manufacturing business and look at the various cash flow challenges faced by manufacturers around the world. In other words, it leaves you with no cash to spend until they pay.

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Writing: Working on My Book

Supply Chain Shaman

. “When I ask my team about customer service, I get high-five reviews. When I meet with my customers, I get thumbs-down feedback. I find the measurement of customer service to be one of the most difficult.” Interview for Metrics That Matter. ” Supply Chain Leader.