Remove Customer Service Remove Inventory Remove Manufacturing Remove Metrics
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Increasing Service Part Market Revenue with Better Customer Service

Logility

The other factor to weigh in is additional revenue, which can be generated by improving customer satisfaction. There are simple metrics, which indicate the linkage between parts availability and additional sales. The rule of thumb says that for every percentage point of service part availability, revenue grows ΒΌ of a percent.

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Why Organizational Alignment is Critical to the Supply Chain Response

Supply Chain Shaman

If you would like to participate in a current research study, we would love your help and participation in the contract manufacturing study. We are trying to assess the value of a network in managing contract manufacturing.) One of the alignment gaps that is growing and is unfortunate is the gap between procurement and manufacturing.

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Does Perfect Customer Service Make Sense?

Logistics Viewpoints

In supply chain management, it is widely accepted that holding enough finished goods inventory to fulfill every order is just too costly. The thinking goes that at some point, improving service levels means you are not adding inventory in a linear manner but rather exponentially. Ipsen also need to reduce their lead times.

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Metrics that Matter: Customer Service

QAD

Most people realize that on-time delivery plays a key role in how business’ satisfy customer needs, but customer satisfaction can be an expensive undertaking if the company doesn’t manage all aspects of customer service and the business processes that affect them. Meeting Customer Expectations.

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Metrics that Matter: Inventory Effectiveness

QAD

The effective use of a manufacturer’s inventory investment is an important determinant of the company’s success. Excess and obsolete inventory is a drain on resources, as is excessive safety stock. Managing an Inventory Investment. Managing an Inventory Investment.

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Total Manufacturing Cost Formula: Metrics that Matter

QAD

What are Total Manufacturing Costs? Your total manufacturing costs are essentially an expense analysis that calculates how each of your company’s departments contributed to producing a finalized product. This looks at all stages of the manufacturing process from raw materials to work-in-progress to final result.

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Manufacturing Inventory Management: The Manufacturer’s Guide

Unleashed

Manufacturing inventory management is crucial to the success and profitability of your manufacturing operations. This guide for manufacturers explains how it works and explores the most effective ways to manage inventory in manufacturing.