GlobalTranz

JUNE 19, 2018

These rates will have natural implications for smaller shippers seeking to lower overall transportation and freight spend, and paired with a “blurred lines between peak shipping and shopping seasons,” shippers will experience increasing trouble when trying to procure full truckload capacity. Conducting annual procurement exercises.

Procurement Solutions 175

Procurement Solutions Procurement Analytics Capacity Procurement 175

Logistics Viewpoints

JULY 24, 2024

Robotic Process Automation Deployment According to the APQC data, organizations are exploring Robotic Process Automation across a number of supply chain areas, including supply chain planning, sourcing and procurement, logistics and warehousing, and manufacturing. Many technologies are implemented as a source of cost cutting.

Supply Chain Software 321

Supply Chain Software Manufacturing Procurement Supply Chain Planning Software Cost Reduction Strategies 321

Jaggaer

MAY 8, 2025

I am a big believer in procurement getting involved as early as possible in new product development based on all the market knowledge available. The worst-case scenario is product engineering developing a new product, selecting a supplier and then telling procurement to get on with negotiation.

Optimal Sourcing 52

Optimal Sourcing Manufacturing Procurement Procurement Analytics Procurement Solutions 52

Logistics Viewpoints

JULY 8, 2024

Meanwhile, customers’ procurement operations were seeing a new generation of talent come of age who were pushing for better value-added services and shipment visibility. There have also been customer service improvements. Prior to Uber Freight, KRONOS could not even measure customer service.

Cost Reduction Strategies 310

Cost Reduction Strategies Optimal Sourcing Resource Reduction Negotiating Skills 310

Jaggaer

APRIL 16, 2025

How Intake and Orchestration AI Are Reshaping Procurement If youve been paying attention to technology developments in procurement, youve probably come across the term Intake & Orchestration. They now expect procurement to follow suit, with solutions that are not just smarter, but increasingly self-driving.

Procurement Solutions 52

Procurement Solutions Procurement Analytics Optimal Sourcing Modeling Software 52

ivalua

JANUARY 31, 2022

Last week, Ivalua partnered with Ardent Partners to discuss Procurement 2022: Big Trends and Predictions. . Procurement 2022: Big Trends and Predictions. #1. Organizations must shift focus toward strengthening their procurement processes and procedures to gain 100% supply chain visibility. View Webinar Replay. More on that here.

Predictive Analytics Software 130

Predictive Analytics Software Optimal Sourcing Procurement Sourcing Strategies 130

Enterra Insights

NOVEMBER 14, 2024

I define supply chain resilience as: The ability of an organization to deliver reliable and consistent results for revenue, margin, customer service, and quality in the face of demand and supply variability. ” • Evaluate and adjust procurement category strategic responsibilities. The reason? … My conclusion?

Supply Chain Planning Software 130

Supply Chain Planning Software Agile and Lean Supply Chain Supply Chain Software Supply Chain Planning 130

Supply Chain Shaman

JANUARY 8, 2014

. “When I ask my team about customer service, I get high-five reviews. When I meet with my customers, I get thumbs-down feedback. I find the measurement of customer service to be one of the most difficult.” I have come across customer service metrics and fulfillment metrics that overstate performance.

Procurement Analytics 279

Procurement Analytics Manufacturing Procurement Metrics Procurement Solutions 279

Logistics Viewpoints

FEBRUARY 17, 2025

Better inventory accuracy also improves procurement. But the biggest benefit from the project was improved customer service! Best-in-class customer service is what will drive growth for Fleet Feet. Fleet Feet created an inventory coordinator team that focuses solely on inventory accuracy.

Logistics Network Optimization Software 188

Logistics Network Optimization Software Optimization Software North Carolina Optimal Sourcing 188

SCMDOJO

DECEMBER 29, 2024

Decoding the Procurement Department: A Comprehensive Guide to Roles and Responsibilities This supply chain article provides a comprehensive overview of the procurement department within an organization. Read In Detail About Procurement Department Here 2.

Negotiating Skills 87

Negotiating Skills Purchasing Skills Purchasing Training Buyer Training 87

Supply Chain Shaman

SEPTEMBER 27, 2021

The problem with supplier visibility is bookended into procurement processes that have gone back, not forward over the last decade. Procurement processes–encumbered by a focus on paperless processing, RFPs/RFQs, and efficient procurement–do not embrace the capabilities and requirements of direct material sourcing.

Supply Chain Planning Software 390

Supply Chain Planning Software Sourcing Strategies Manufacturing Procurement Supply Chain Design Software 390

SCMDOJO

APRIL 20, 2023

If you’re eyeing a role as a Procurement Manager (or are looking to hire one), you’re in the right place! As a procurement Manager, you’ll play a crucial role in overseeing the purchasing and procurement process for a company or organization, making sure they get the best bang for their buck.

Negotiating Skills 115

Negotiating Skills Optimal Sourcing Procurement Analytics Manufacturing Procurement 115

Supply Chain Shaman

DECEMBER 28, 2020

In short, his vision of an end-to-end supply chain was transactional: better processing of order-to-cash and procure-to-pay. Help Me Improve Customer Service. He was controlling but lacking the understanding of a planning project. The Company was asset constrained, and he did not recognize the need to manage bias.

Supply Chain Planning Software 418

Supply Chain Planning Software Forecasting Forecasting Software Modeling 418

Logistics Bureau

OCTOBER 11, 2024

Procurement has never played such an important role in the increasingly globalised economy. Has procurement fundamentally changed itself in the past 10 years? Strategic Procurement can mean totally different things in different industries and sectors. The time when Procurement was almost a synonym to Purchasing has long gone.

Manufacturing Procurement 98

Manufacturing Procurement Optimal Sourcing Procurement Analytics Procurement Solutions 98

Jaggaer

FEBRUARY 5, 2025

This allows the procurement team to quickly identify the lowest or most favorable bid based on cost factors. Historical data and AI-driven insights help optimize decision-making, allowing procurement teams to focus their expertise on more nuanced evaluations like supplier alignment with business strategy and customer service approach.

Sourcing Strategies 52

Sourcing Strategies Negotiating Skills Optimal Sourcing Price Reduction 52

Silvon Software

APRIL 19, 2022

Procurement is one core process area being focused to better manage today’s fluctuating change, with key performance metrics leading the way to assessing and managing procurement performance. The Basics of Procurement KPIs. A decrease in the compliance rate results in an increase in indirect procurement or maverick spending.

Optimal Sourcing 124

Optimal Sourcing Procurement Analytics Manufacturing Procurement Negotiate Pricing 124

Supply Chain Shaman

JULY 31, 2024

Define the roles of the regions/divisions and global organization by division, and align the manufacturing, distribution and procurement functions. Define the demand drivers, supply levers, and overcome the issues preventing customer service. Be purposeful in building a global coalition and defining governance.

Supply Chain Planning Software 413

Supply Chain Planning Software Supply Chain Planning Supply Chain Design Software Scenario Planning 413

Supply Chain Shaman

SEPTEMBER 17, 2014

There are three reasons why: Vertical excellence—having the best manufacturing, procurement or transportation function—has not worked. To ensure the management of the complex system, the metrics of operating margin, inventory turns, ROIC, customer service, revenue, and forecast accuracy need to be managed together as a non-linear system.

Optimal Sourcing 365

Optimal Sourcing Supply Chain Design Software Supply Chain Planning Software Manufacturing Procurement 365

The Logistics of Logistics

MARCH 21, 2025

With a 37-year career, primarily focused on supply chain, he brings vast expertise in areas such as sales, customer service, logistics, distribution, global trade, procurement, sustainability, supplier diversity, and supply chain strategy leadership.

Sourcing Strategies 190

Sourcing Strategies Resource Reduction Cost Reduction Strategies Supply Chain Strategy 190

Supply Chain Shaman

DECEMBER 6, 2013

Yet, we are asking the transactional buyers and sellers of goods and services to plot the path forward for value chains. The new vision will not come from sales talking to procurement buyers. Align incentives to focus jointly, and across the organization, on revenue, margin, inventory turns, and customer service improvement.

Supply Chain Design Software 343

Supply Chain Design Software Supply Chain Planning Software Supply Chain Design Modeling Software 343

Supply Chain Shaman

APRIL 27, 2022

At each company, there is a relationship between the metrics of growth, margin, inventory, customer service, and asset strategy. While the company’s investments in manufacturing scheduling and demand sensing improved outcomes, the organization under-invested indirect procurement and network design. We cannot assume.

Procurement Analytics 369

Procurement Analytics Manufacturing Procurement Supply Chain Planning Software Supply Chain Design Software 369

Supply Chain Shaman

JUNE 3, 2024

How does the plan tie to the balanced scorecard of growth, inventory health, operating margin, customer service, and Return on Invested Capital (ROIC)? The current taxonomy does not include a tactical planning tool for procurement (above MRP) which is an opportunity.) What do we learn through gap analysis?

Supply Chain Planning Software 369

Supply Chain Planning Software Supply Chain Design Software Modeling Software Forecasting Software 369

ivalua

JUNE 1, 2022

Suppliers can support company growth as part of the Amrest procurement journey. Part of procurement, driven by finance–payment is a key part of the supply chain partnership. . Automation creates a seamless and consistent experience for both the employee and customer. Part of the Solution. How can Amrest start this journey?

Optimal Sourcing 130

Optimal Sourcing Negotiating Skills Negotiate Pricing Sourcing Strategies 130

Logistics Viewpoints

OCTOBER 19, 2023

By the end of the year, I realized that the arrival window was merely being postponed automatically and repeatedly at the same cadence, so I called customer service. The distribution center (DC) hadn’t released the order, but customer service didn’t have access to the right systems to see exactly what was wrong.

Supply Chain Planning Software 311

Supply Chain Planning Software Supply Chain Design Software Supply Chain Software Supply Chain Planning 311

Logility

APRIL 28, 2025

Easily one of the most significant innovations in our lifetime that’s shaping the future of enterprise AI, agentic AI will be truly autonomous when completing complex workflows across organizations, from customer service and payment processing to fraud detection and order fulfillment.

Supply Chain Planning Software 147

Supply Chain Planning Software Supply Chain Design Software Supply Chain Software Modeling 147

Logistics Viewpoints

SEPTEMBER 9, 2021

This is why grocery retailers need to make sure they can maintain the high level of customer satisfaction they achieved during the pandemic, even after life goes back to normal. They need to continue delivering exceptional customer service and ensure their product offerings are accessible, convenient, and fully available at all times.

Supply Chain Planning Software 285

Supply Chain Planning Software Logistics Network Optimization Software Analytics Software Forecasting Software 285

Talking Logistics

MAY 14, 2019

Finished products have high ratios (average 50%) of sourced or procured product content. Ensuring receipt of Certificate of Analysis (CoA) and other regulatory compliance documentation has made digitization a requirement for customer service, audit management, and compliance. Traceability & Trade Compliance.

Supply Chain Planning Software 222

Supply Chain Planning Software Quality Supply Chain Software Supply Chain Network Software 222

Supply Chain Shaman

NOVEMBER 21, 2022

For each issue in the customer service analysis ask, “When did we know? Measure schedule adherence in manufacturing, time for purchase order acceptance in procurement, on-time delivery for inbound materials, and first-ass tender in logistics. Form a cross-functional team and ask: Why did the company short orders? Next Steps?

Supply Chain Planning Software 376

Supply Chain Planning Software Supply Chain Design Software Optimal Sourcing Modeling 376

Supply Chain Shaman

JANUARY 21, 2014

Each role–customer service, sales, procurement, manufacturing–have a different need/definition for the demand signal. The translation of this demand signal from a channel demand signal to a manufacturer or a distributor through a bill of material or a transportation or manufacturing routing. Demand Translation.

Supply and Demand 393

Supply and Demand Modeling Demand Planning Software Forecasting 393

Supply Chain Shaman

OCTOBER 1, 2013

Sonoco Products, on the other hand, had a clear objective to maximize asset utilization while improving customer service for strategic customers. OI has been more focused on transactional efficiency, procurement and IT standardization. Complexity reigned in the business and they were unsure how to manage it.

Illinois 253

Illinois Waste Reduction S&OP Supply Chain Planning Software 253

Supply Chain Shaman

JANUARY 25, 2024

My definition of a network is the bi-directional information exchange of manufacturing, procurement, quality, and transportation signals across multiple tiers of trading partners in a many-to-many trading partner information exchange with minimal latency. Customer Service.

Supply Chain Network Software 359

Supply Chain Network Software Manufacturing Procurement Inventory Reduction Purchasing Skills 359

SYSPRO Smarter ERP

NOVEMBER 18, 2024

Automotive distributors play a vital role in the automotive supply chain by procuring parts, warehousing them, and then supplying them to OEMs (original equipment manufacturer), retailers or end consumers. There are several business processes that an ERP must have to support automotive distribution. What is automotive distribution?

Automotive 98

Automotive Optimal Sourcing Purchasing Skills Manufacturing Procurement 98

Enterra Insights

DECEMBER 17, 2024

. “Customer feedback combined with rapid prototyping and agile manufacturing processes means quicker adaptation to market trends and faster product development cycles, reducing time-to-market.” ” Customer service optimization. ” Optimized sustainability. ” Sourcing optimization.

Optimal Sourcing 130

Optimal Sourcing Supply Chain Optimization Modeling Optimization Software 130

Supply Chain Shaman

SEPTEMBER 24, 2013

They focus on improving value to the customer. Those without any chutzpah define the “supply chain” as an organizational function that focuses only on distribution, manufacturing and procurement. The later definition fits most organizations that I see. So, how do you increase your chutzpah ?

Supply Chain Planning Software 289

Supply Chain Planning Software Supply Chain Design Software Supply Chain Planning Supply Chain Software 289

ToolsGroup

DECEMBER 17, 2020

When parts of the E2E supply chain get siloed, the bullwhip effect and the human overreactions in planning kick in and amplify the disconnect between upstream supply and downstream customer demand. Common disconnects like these ultimately translate to high supply chain costs and poor customer service. Who can provide them?

Supply Chain Planning Software 275

Supply Chain Planning Software Supply Chain Design Software Modeling Software Forecasting Software 275

Supply Chain Shaman

NOVEMBER 15, 2021

Especially grievous are the gaps between finance and operations, manufacturing and procurement, and the operations and commercial teams. Take your foot off the pedal for continued investments in efficient procurement–now is not the time for voice automation, software robots and RFP automation. We are to blame.”

Supply Chain Design Software 355

Supply Chain Design Software Supply Chain Planning Software Sourcing Strategies Supply and Demand 355

Supply Chain Shaman

JUNE 6, 2013

They also are clear that the supply chain is defined outside-in based on the channel requirements and the underlying rhythms and cycles of fulfillment, manufacturing and procurement. The average supply chain leader has five distinct supply chains. Tactical Planning: This process is usually monthly. Technology Evolution.

Supply Chain Planning Software 330

Supply Chain Planning Software Supply Chain Planning Optimal Sourcing Scenario Planning 330