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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

There are plenty of other businesses ready to compete on price and service. What can you do to make sure your customers stay with you? Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention.

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How Can You Improve Value in Your Supply Chain?

Supply Chain Shaman

” Traditional planning models optimize functional processes to improve cost and customer service. The Y chart service harmonizes the data across different public markets, currencies, M&A, and restatements. The data outcome is open source and can be used to improve project outcomes. This work was expensive.

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FMCG Stock Shrinkage: Where are you leaking cash?

Enchange Supply Chain Consultancy

All these and more inevitably lead to missing stock, extra cost and ultimately, poor Customer Service. If you and your systems think stock is available and you provide a promise to factories or customers then finding (or not finding) the required materialsk will not le ad to a 'Happy Bunny' situation.

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AI in Supply Chain Automation: Procurement to Logistics

Logistics Viewpoints

From sourcing and bid evaluation to warehouse slotting and dynamic routing, AI tools support faster and more consistent outcomes by processing large volumes of operational data and identifying patterns that human decision-makers may overlook. Integration allows seamless transitions from data insights to purchase approvals and execution.

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How to Package and Price Embedded Analytics

Just by embedding analytics, application owners can charge 24% more for their product. How much value could you add? This framework explains how application enhancements can extend your product offerings. Brought to you by Logi Analytics.

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Walmart and the New Supply Chain Reality: AI, Automation, and Resilience

Logistics Viewpoints

The COVID-19 pandemic and ongoing geopolitical shifts demonstrated the risks of relying on single-source suppliers and minimal inventory buffers. AI-powered features like “Text to Shop” enable customers to order products through text or voice commands. Resilience is now taking precedence.

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Decentralizing Supply Chains: How Regional Models Drive Resilience and Flexibility

Logistics Viewpoints

Companies that previously prioritized cost-cutting and centralized sourcing quickly found themselves exposed to serious production and distribution risks. In response, many organizations have shifted toward decentralized and regionalized supply chain models, distributing production and sourcing across multiple regions.

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