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5 Reasons Why Manufacturers Who Focus on Customer Experience Will Win

GlobalTranz

Manufacturers have always struggled to know their customers. But, modern businesses have grown to encompass an omnichannel sales opportunity. Unfortunately, this means manufacturers face an even greater challenge, as more customers translate into greater use of customer service. Determine What Customers Want Today.

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Is Seamless OmniChannel Possible? How to Avoid Supply Chain Technology Hiccups

GlobalTranz

Unfortunately, a lack of understanding in omnichannel supply chains has also led many companies to experience extreme issues in delivering on their promises. In addition, some may feel that growing into a seamless omnichannel sales strategy is impossible without supply chain technology hiccups, but that is not true.

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Top 6 Retail Trends & Supply Chain Planning Challenges in 2023

Logistics Viewpoints

That’s why staying on top of the latest supply chain planning trends is so important – they can make all the difference when it comes to staying competitive, reducing costs, and meeting your customers’ needs. They are more likely to shop for discounts and sales and may delay purchases of some items.

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Using Data Analytics and Blockchain in Retail to Sift Through Needs Faster

GlobalTranz

Data analytics can be applied to virtually any supply chain process, and analytics hold great value in managing retail supply chains. Defining retail needs is not an easy process, but data is king and can help companies sift through the needs and wants of customers, reports Arthur Zaczkiewicz of WWD. GET YOUR FREE WHITE PAPER.

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Why Blockchain Within The Supply Chain Makes Perfect Sense

GlobalTranz

Multiple manufacturers, multiple relationships, multiple distribution models, multiple contracts. Manifesting this trend is the terminology and concept of Digital Path to Purchase — the omni-channel, tech-focused approach to supporting and acting on a consumer’s purchase. from the global economy by 2022.

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Artificial Intelligence and Omnichannel Operations

Enterra Insights

Many analysts believe the future of retail rests on the shoulders of omnichannel operations powered by artificial intelligence (AI). James D’Arezzo, CEO of Condusiv Technologies, writes, “Any retailer that wants to be competitive knows it must offer a seamless omnichannel experience to its customers.”[1] ”[3].

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Consumer Packaged Goods Manufacturers and Consumer-centric Supply Chains

Enterra Insights

Consumer packaged goods (CPG) manufacturers and their end-customers constantly engage in a complicated dance that has no choreographed steps. Sometimes CPG manufacturers take the lead and sometimes consumers take the lead. Most business consultants today urge CPG manufacturers and retailers to become consumer-centric and demand-driven.