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Editor's Note: This is a guest blog by Our friend Mark Lerner with Bringg where he discusses Omnichannel and Supply Chain with Chuck Intrieri. Chuck's long career has given him the unique opportunity to watch logistics and supply chain management change in unprecedented ways. That is why it was such an honor and privilege to interview him - to get his view on how logistics and supply chain management has changed, particularly in light of eCommerce's emergence. MORE
In response to changing consumer buying preferences, retailers have implemented multichannel or omnichannel supply chains. The multichannel, or omnichannel, experience probably isn’t new to you as a buyer. Market Trends TMS Technology Transportation Management Omnichannel Supply Chain MORE
The next time you feel the need to toast someone, raise your glass to all the supply chain professionals involved in omnichannel retail operations. Omnichannel logistics challenges. From a consumer perspective, omnichannel retail is about enjoying a seamless shopping experience across channels and selecting a delivery method that meets personal timing and location preferences. Reverse Logistics. … Omnichannel is not just a logistics decision. MORE
To meet changing consumer behavior, retailers are finding omnichannel strategies essential. ” Omnichannel strategies can help meet consumer demands. Myerson ( @Paul_A_Myerson ), a supply chain instructor at Monmouth University, insists omnichannel operations are the new retail reality. ”[7] Mastering omnichannel operations is essential to turn that situation around. We’re all familiar with the adage “knowledge is power.” MORE
Omnichannel Supply Chains Will Become Standard. Omnichannel is perhaps the biggest of the 2018 supply chain trends. 2018 will see more supply chains pursue omnichannel strategies , eliminating inconsistencies and disparate systems and creating a cohesive, shopping experience for consumers. Better returns management and reverse logistics are essential to keep pace with the growing demand for e-commerce. MORE
”[1] One of the primary reasons retailers are doing better is improved omnichannel operations. Safdar and Moise report Target is a good example of how omnichannel operations have strengthened their bottom line. The challenge is combining the two into a seamless, slick, omnichannel experience that matches how people are getting used to buying and how they like to buy. ” Omnichannel strategies begin with mobile. ” Improving omnichannel operations. MORE
E-commerce and omnichannel solutions are rapidly becoming the next frontier in the use of the Internet of Things and better order fulfillment processes. E-Commerce & OmniChannel Solutions Continue to Drive Competition. Shipping and Logistics Providers Seek to Attract Millennials. MORE
Omnichannel retail is certainly where it is at, however it is not without its own challenges which must be overcome for long-term business success. Therefore, managing omnichannel inventory is extremely important for preserving the bottom line, increasing profits and keeping those shareholders happy. Let us dive in and consider some of the obstacles to flawless omnichannel inventory management. Methods to implement for optimum omnichannel inventory control. MORE
Omnichannel selling is an approach to retail sales that is designed to give the customer seamless brand experiences, whether they’re making a purchase online, over the phone, or inside a store. Here's a closer look at omnichannel sales and how businesses can take this next step. MORE
Poor data quality and accuracy are two of the most significant risks to omnichannel experiences. Applying the wrong data can result in poor omnichannel experiences and tarnish your brand. Data Inaccuracy Contributes to Poor Omnichannel Experiences. Big Data OmniChannel MORE
To stay successful, supply chain leaders need to understand a few things about preparing omnichannel retail supply chain processes to succeed in peak season. Challenges in Omnichannel Retail Peak Season. As reiterated by Material Handling & Logistics in 2006, which still holds true for fundamental supply chain prep during any peak season, “Peak season is not the time to do things a second time or make extra work due to insufficient communication. MORE
Unfortunately, e-commerce means a higher rate of returns , but giving customers the ability to return online purchases to brick-and-mortar locations through e-commerce in-store returns is the key to unlocking greater success in the omnichannel customer experience. The Top Logistics Trends that Will Impact Logistics Management in 2018?. Expand Your Returns Management Strategy The need to create the best omnichannel customer experience is immense. MORE
Omnichannel supply chains are increasing in complexity and prevalence for good reason. As 2018 progresses, Warehouse Managers need to understand the risk of not going omnichannel, why demand is increasing, and a few tips to meet such demands. MORE
Cerasis is excited to announce the release of an all new, exclusive, & educational resource “Bringing Omnichannel to the Forefront of E-Commerce” white paper! E-Commerce Logistics Omnichannel White Papers omnichannel MORE
Unfortunately, a lack of understanding in omnichannel supply chains has also led many companies to experience extreme issues in delivering on their promises. In addition, some may feel that growing into a seamless omnichannel sales strategy is impossible without supply chain technology hiccups, but that is not true. This naturally creates a large pool of data, and 3PIs have the technology to leverage this data to build and improve omnichannel supply chains. MORE
The application of omnichannel in manufacturing primarily focuses on the collaboration between suppliers, or vendors, and distributors. To understand this relationship, we have to consider its driving forces, how it affects omnichannel experiences , and what it means for warehousing capabilities and capacity. Even if your suppliers and manufacturers have not yet required improvements benefiting omnichannel in manufacturing, this is going to happen soon. MORE
An omnichannel warehouse is different from a traditional warehouse in that it handles incoming orders from online, brick-and-mortar, and all other possible channels. Therefore, an omnichannel warehouse is the only solution. The post What Is an Omnichannel Warehouse? MORE
Companies cannot afford to write-off the costs of reverse logistics. Up to 50 percent of all returned products are resold in an attempt to recoup costs, reports Andrew Orben of Tekovery, as published within Edition 99 of Reverse Logistics Magazine. The Cost of Reverse Logistics. MORE
The editorial staff at Supply Chain Digest (SCD) note, “The omnichannel world brings many opportunities — and challenges. Combine omnichannel commerce with the power of digitization, and a whole new world of insight into customer behavior can emerge.”[1] ” The digital path to purchase and the rise of omnichannel operations has implications up and down the supply chain. Downstream omnichannel challenges. Upstream omnichannel challenges. MORE
Omnichannel success is a broad topic. It is essential to understand that distribution centers will always play a vital role in omnichannel success. As a result, retailers need to understand what an evolved distribution center does to empower omnichannel success. Challenges of Managing Omnichannel Distribution Centers. Significant challenges exist in managing omnichannel distribution centers. Vast distances between omnichannel distribution centers and customers. MORE
Omnichannel has been a buzzword in supply-chain circles for several years, but retailers that have invested in implementing omnichannel strategies have shown less than superior results, says Steve Dennis via Forbes. These problems show weaknesses and overlooked concerns when implementing omnichannel supply chain strategies. Customer service is the beginning, middle, and end of omnichannel strategies. Make Incremental Steps Toward Omnichannel. MORE
Choices must be made with respect to Crossborder, Omnichannel, Customer Centricity, and Final Delivery. Below is part two which is based on the Omnichannel section of my keynote. Forum Attendee: Why should supply chain professionals be concerned with Omnichannel? MORE
In Part 1 of our Food & Grocery Series, we discussed the current climate of omnichannel grocery. At the end of the day, whichever of the options we brought to light is used for fulfilling online orders, the requirements are the same: speed, accuracy, and seamless communication. MORE
An effective warehouse management strategy is key to staying competitive and meeting consumers’ expectations in the omnichannel world. To understand this paradox, warehouse managers need to understand the pitfalls of omnichannel warehouse management and how to develop a winning strategy. Twitter Facebook Google+ LinkedIn The post Effective Warehouse Management in an Omnichannel World appeared first on Transportation Management Company | Cerasis. Omnichannel Warehouse MORE
The past holiday season solidified the importance of omnichannel operations in the retail sector. Myerson ( @Paul_A_Myerson ), a supply chain instructor at Monmouth University, notes, “An omnichannel retail strategy provides a consistent shopping experience across different channels and devices, requiring your supply chain to offer a smooth, positive experience for customers — no matter where and how they interact with your brand.”[1] ” Reverse logistics. MORE
How technology in logistics grew throughout 2016 is not limited to the technology that delivers products or enables better, faster picking processes. Customers Pushed For More OmniChannel Logistics Solutions, and They Got It. Logistics Supply Chain MORE
It depends a lot on where the retailers are, but if you’re a store-based retailer, the largest opportunity is to leverage that store base for a true understanding of omnichannel. Omnichannel, speed of delivery, customer centricity, selection, those are the opportunities today. MORE
Ken Cottrill, a Global Communications Consultant at MIT Center for Transportation & Logistics, believes the pessimists are wrong. ”[1] A significant part of that redefinition involves omnichannel operations. Adam Robinson, a marketing strategist at Cerasis, bluntly states, “An omnichannel retail strategy is the new norm in today’s supply chains.”[2] 3] Omnichannel operations may be simple in concept but they are difficult to implement. MORE
Amazon began looking into brick-and-mortar storefronts, hoping to capture a new slice of the omnichannel pie. Walmart has a different approach, and in several ways, Walmart is positioning itself to best Amazon in e-commerce through an innovative, omnichannel return strategy. MORE
Omnichannel is a hard-sell. According to Applause.com , the biggest challenges in omnichannel supply chains derived from a simple problem. Brick-and-Mortar Experiences Deliver Just as Much as Online Experiences in Omnichannel. OmniChannel Retail omnichannel MORE
Omnichannel has been a buzzword for years. In the coming years, omnichannel will mean a lot more than having a physical retail and online presence. Initially, the focus on omnichannel surrounded legacy brick-and-mortar retailers establishing an online presence. MORE
Omnichannel retail operations are well on their way to becoming the norm. Michael Jones ( @mdjonesy ), a business consultant, explains, “Consumers don’t shop ‘omnichannel.’ ”[1] Successful companies make omnichannel operations seamless and easy for consumers; but, behind the scenes complexity rules. Tom Redd, a marketing expert, observes, “Omnichannel is a marvelous thing, and all cogs in the retail mechanism play a part.”[2] MORE
Google the term “omnichannel” and you are likely to find as many articles about the challenges associated with omnichannel fulfillment as you are about the importance of omnichannel operations for the future of retail. For example, Joe Skorupa ( @joeskorupa ) writes, “Omnichannel fulfillment is an essential retail function and yet few retailers claim they do it well. Fulfillment is the back half of the omnichannel operations story. MORE
He says that the majority of omnichannel retailers use a hybrid strategy—filling online orders from both stores and distribution centers. For multi-channel retailers, it’s getting increasingly difficult to survive in “the Amazon jungle”. MORE
The answer lies in developing omnichannel experiences for customers, unifying the online and brick-and-mortar experience into a seamless shopping journey. Unfortunately, shippers may overlook the biggest obstacle to omnichannel, developing effective e-commerce shipping practices. MORE
In the retail world, BOPIS stands for Buy Online Pick-up In Store and for some retailers it has become the heart of their omnichannel strategy. ” Chris Martinez, a content strategist at Signifyd, asserts, “Consistent omnichannel customer experiences are a critical success factor for ecommerce. 3] Adam Robinson, “ Trends in Final Mile Logistics ,” Cerasis Blog , 15 August 2019. [4] MORE
One concept that has evolved rapidly is omnichannel. The evolution of omnichannel has occurred as a result of learning more and more about the implications of what began as a relatively simple concept. These multiple meanings of omnichannel result in confusion and misunderstanding. MORE
Dropshipping is one of the newest e-commerce shipping strategies and the application of dropshipping in omnichannel presents numerous opportunities for today’s shippers. Supply chain leaders, however, need to understand that dropshipping in omnichannel does come with challenges,read More. MORE
Cerasis
OCTOBER 25, 2019
Dropshipping is one of the newest e-commerce shipping strategies and the application of dropshipping in omnichannel presents numerous opportunities for today’s shippers. Supply chain leaders, however, need to understand that dropshipping in omnichannel does come with challenges,read More.
Cerasis
SEPTEMBER 28, 2018
An omnichannel warehouse is different from a traditional warehouse in that it handles incoming orders from online, brick-and-mortar, and all other possible channels. Therefore, an omnichannel warehouse is the only solution. The post What Is an Omnichannel Warehouse?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Cerasis
FEBRUARY 2, 2018
Omnichannel has been a buzzword in supply-chain circles for several years, but retailers that have invested in implementing omnichannel strategies have shown less than superior results, says Steve Dennis via Forbes. These problems show weaknesses and overlooked concerns when implementing omnichannel supply chain strategies. Customer service is the beginning, middle, and end of omnichannel strategies. Make Incremental Steps Toward Omnichannel.
Cerasis
APRIL 27, 2018
The application of omnichannel in manufacturing primarily focuses on the collaboration between suppliers, or vendors, and distributors. To understand this relationship, we have to consider its driving forces, how it affects omnichannel experiences , and what it means for warehousing capabilities and capacity. Even if your suppliers and manufacturers have not yet required improvements benefiting omnichannel in manufacturing, this is going to happen soon.
Cerasis
SEPTEMBER 11, 2018
The answer lies in developing omnichannel experiences for customers, unifying the online and brick-and-mortar experience into a seamless shopping journey. Unfortunately, shippers may overlook the biggest obstacle to omnichannel, developing effective e-commerce shipping practices.
Enterra Insights
JANUARY 14, 2020
In the retail world, BOPIS stands for Buy Online Pick-up In Store and for some retailers it has become the heart of their omnichannel strategy. ” Chris Martinez, a content strategist at Signifyd, asserts, “Consistent omnichannel customer experiences are a critical success factor for ecommerce. 3] Adam Robinson, “ Trends in Final Mile Logistics ,” Cerasis Blog , 15 August 2019. [4]
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Cerasis
MARCH 23, 2018
Amazon began looking into brick-and-mortar storefronts, hoping to capture a new slice of the omnichannel pie. Walmart has a different approach, and in several ways, Walmart is positioning itself to best Amazon in e-commerce through an innovative, omnichannel return strategy.
Cerasis
APRIL 18, 2016
E-commerce and omnichannel solutions are rapidly becoming the next frontier in the use of the Internet of Things and better order fulfillment processes. E-Commerce & OmniChannel Solutions Continue to Drive Competition. Shipping and Logistics Providers Seek to Attract Millennials.
The Network Effect
DECEMBER 11, 2015
One concept that has evolved rapidly is omnichannel. The evolution of omnichannel has occurred as a result of learning more and more about the implications of what began as a relatively simple concept. These multiple meanings of omnichannel result in confusion and misunderstanding.
Cerasis
JANUARY 26, 2017
How technology in logistics grew throughout 2016 is not limited to the technology that delivers products or enables better, faster picking processes. Customers Pushed For More OmniChannel Logistics Solutions, and They Got It. Logistics Supply Chain
Veridian Solutions
JULY 25, 2019
Omnichannel is a hard-sell. According to Applause.com , the biggest challenges in omnichannel supply chains derived from a simple problem. Brick-and-Mortar Experiences Deliver Just as Much as Online Experiences in Omnichannel. OmniChannel Retail omnichannel
|
The Network Effect
MAY 6, 2016
It depends a lot on where the retailers are, but if you’re a store-based retailer, the largest opportunity is to leverage that store base for a true understanding of omnichannel. Omnichannel, speed of delivery, customer centricity, selection, those are the opportunities today.
Cerasis
SEPTEMBER 14, 2018
Omnichannel supply chains are increasing in complexity and prevalence for good reason. As 2018 progresses, Warehouse Managers need to understand the risk of not going omnichannel, why demand is increasing, and a few tips to meet such demands.
Cerasis
MAY 18, 2018
Unfortunately, a lack of understanding in omnichannel supply chains has also led many companies to experience extreme issues in delivering on their promises. In addition, some may feel that growing into a seamless omnichannel sales strategy is impossible without supply chain technology hiccups, but that is not true. This naturally creates a large pool of data, and 3PIs have the technology to leverage this data to build and improve omnichannel supply chains.
Enterra Insights
SEPTEMBER 12, 2019
The next time you feel the need to toast someone, raise your glass to all the supply chain professionals involved in omnichannel retail operations. Omnichannel logistics challenges. From a consumer perspective, omnichannel retail is about enjoying a seamless shopping experience across channels and selecting a delivery method that meets personal timing and location preferences. Reverse Logistics. … Omnichannel is not just a logistics decision.
Enterra Insights
OCTOBER 22, 2018
Google the term “omnichannel” and you are likely to find as many articles about the challenges associated with omnichannel fulfillment as you are about the importance of omnichannel operations for the future of retail. For example, Joe Skorupa ( @joeskorupa ) writes, “Omnichannel fulfillment is an essential retail function and yet few retailers claim they do it well. Fulfillment is the back half of the omnichannel operations story.
The Network Effect
SEPTEMBER 18, 2015
Choices must be made with respect to Crossborder, Omnichannel, Customer Centricity, and Final Delivery. Below is part two which is based on the Omnichannel section of my keynote. Forum Attendee: Why should supply chain professionals be concerned with Omnichannel?
Veridian Solutions
MARCH 18, 2019
Poor data quality and accuracy are two of the most significant risks to omnichannel experiences. Applying the wrong data can result in poor omnichannel experiences and tarnish your brand. Data Inaccuracy Contributes to Poor Omnichannel Experiences. Big Data OmniChannel
Veridian Solutions
DECEMBER 16, 2019
To stay successful, supply chain leaders need to understand a few things about preparing omnichannel retail supply chain processes to succeed in peak season. Challenges in Omnichannel Retail Peak Season. As reiterated by Material Handling & Logistics in 2006, which still holds true for fundamental supply chain prep during any peak season, “Peak season is not the time to do things a second time or make extra work due to insufficient communication.
Enterra Insights
MAY 31, 2019
To meet changing consumer behavior, retailers are finding omnichannel strategies essential. ” Omnichannel strategies can help meet consumer demands. Myerson ( @Paul_A_Myerson ), a supply chain instructor at Monmouth University, insists omnichannel operations are the new retail reality. ”[7] Mastering omnichannel operations is essential to turn that situation around. We’re all familiar with the adage “knowledge is power.”
Cerasis
OCTOBER 14, 2016
Editor's Note: This is a guest blog by Our friend Mark Lerner with Bringg where he discusses Omnichannel and Supply Chain with Chuck Intrieri. Chuck's long career has given him the unique opportunity to watch logistics and supply chain management change in unprecedented ways. That is why it was such an honor and privilege to interview him - to get his view on how logistics and supply chain management has changed, particularly in light of eCommerce's emergence.
AFFLINK
MARCH 1, 2019
Omnichannel selling is an approach to retail sales that is designed to give the customer seamless brand experiences, whether they’re making a purchase online, over the phone, or inside a store. Here's a closer look at omnichannel sales and how businesses can take this next step.
Veridian Solutions
MAY 1, 2019
Companies cannot afford to write-off the costs of reverse logistics. Up to 50 percent of all returned products are resold in an attempt to recoup costs, reports Andrew Orben of Tekovery, as published within Edition 99 of Reverse Logistics Magazine. The Cost of Reverse Logistics.
Cerasis
DECEMBER 7, 2018
Unfortunately, e-commerce means a higher rate of returns , but giving customers the ability to return online purchases to brick-and-mortar locations through e-commerce in-store returns is the key to unlocking greater success in the omnichannel customer experience. The Top Logistics Trends that Will Impact Logistics Management in 2018?. Expand Your Returns Management Strategy The need to create the best omnichannel customer experience is immense.
Enterra Insights
APRIL 18, 2019
The editorial staff at Supply Chain Digest (SCD) note, “The omnichannel world brings many opportunities — and challenges. Combine omnichannel commerce with the power of digitization, and a whole new world of insight into customer behavior can emerge.”[1] ” The digital path to purchase and the rise of omnichannel operations has implications up and down the supply chain. Downstream omnichannel challenges. Upstream omnichannel challenges.
Enterra Insights
JANUARY 30, 2019
The past holiday season solidified the importance of omnichannel operations in the retail sector. Myerson ( @Paul_A_Myerson ), a supply chain instructor at Monmouth University, notes, “An omnichannel retail strategy provides a consistent shopping experience across different channels and devices, requiring your supply chain to offer a smooth, positive experience for customers — no matter where and how they interact with your brand.”[1] ” Reverse logistics.
ToolsGroup
MAY 17, 2016
He says that the majority of omnichannel retailers use a hybrid strategy—filling online orders from both stores and distribution centers. For multi-channel retailers, it’s getting increasingly difficult to survive in “the Amazon jungle”.
Enterra Insights
MARCH 5, 2019
Ken Cottrill, a Global Communications Consultant at MIT Center for Transportation & Logistics, believes the pessimists are wrong. ”[1] A significant part of that redefinition involves omnichannel operations. Adam Robinson, a marketing strategist at Cerasis, bluntly states, “An omnichannel retail strategy is the new norm in today’s supply chains.”[2] 3] Omnichannel operations may be simple in concept but they are difficult to implement.
Unleashed
DECEMBER 19, 2018
Omnichannel retail is certainly where it is at, however it is not without its own challenges which must be overcome for long-term business success. Therefore, managing omnichannel inventory is extremely important for preserving the bottom line, increasing profits and keeping those shareholders happy. Let us dive in and consider some of the obstacles to flawless omnichannel inventory management. Methods to implement for optimum omnichannel inventory control.
Cerasis
OCTOBER 18, 2018
Cerasis is excited to announce the release of an all new, exclusive, & educational resource “Bringing Omnichannel to the Forefront of E-Commerce” white paper! E-Commerce Logistics Omnichannel White Papers omnichannel
Veridian Solutions
JUNE 12, 2019
Omnichannel success is a broad topic. It is essential to understand that distribution centers will always play a vital role in omnichannel success. As a result, retailers need to understand what an evolved distribution center does to empower omnichannel success. Challenges of Managing Omnichannel Distribution Centers. Significant challenges exist in managing omnichannel distribution centers. Vast distances between omnichannel distribution centers and customers.
Enterra Insights
MAY 3, 2018
Omnichannel retail operations are well on their way to becoming the norm. Michael Jones ( @mdjonesy ), a business consultant, explains, “Consumers don’t shop ‘omnichannel.’ ”[1] Successful companies make omnichannel operations seamless and easy for consumers; but, behind the scenes complexity rules. Tom Redd, a marketing expert, observes, “Omnichannel is a marvelous thing, and all cogs in the retail mechanism play a part.”[2]
Cerasis
JANUARY 24, 2018
Omnichannel Supply Chains Will Become Standard. Omnichannel is perhaps the biggest of the 2018 supply chain trends. 2018 will see more supply chains pursue omnichannel strategies , eliminating inconsistencies and disparate systems and creating a cohesive, shopping experience for consumers. Better returns management and reverse logistics are essential to keep pace with the growing demand for e-commerce.
Enterra Insights
FEBRUARY 23, 2018
”[1] One of the primary reasons retailers are doing better is improved omnichannel operations. Safdar and Moise report Target is a good example of how omnichannel operations have strengthened their bottom line. The challenge is combining the two into a seamless, slick, omnichannel experience that matches how people are getting used to buying and how they like to buy. ” Omnichannel strategies begin with mobile. ” Improving omnichannel operations.
C3 Solutions
MARCH 14, 2019
In Part 1 of our Food & Grocery Series, we discussed the current climate of omnichannel grocery. At the end of the day, whichever of the options we brought to light is used for fulfilling online orders, the requirements are the same: speed, accuracy, and seamless communication.
TMC
FEBRUARY 11, 2016
In response to changing consumer buying preferences, retailers have implemented multichannel or omnichannel supply chains. The multichannel, or omnichannel, experience probably isn’t new to you as a buyer. Market Trends TMS Technology Transportation Management Omnichannel Supply Chain
FLEXE
JANUARY 25, 2018
Omnichannel has been a buzzword for years. In the coming years, omnichannel will mean a lot more than having a physical retail and online presence. Initially, the focus on omnichannel surrounded legacy brick-and-mortar retailers establishing an online presence.
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