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Addressing Omnichannel Fulfillment Challenges

Enterra Insights

Google the term “omnichannel” and you are likely to find as many articles about the challenges associated with omnichannel fulfillment as you are about the importance of omnichannel operations for the future of retail. Fulfillment is the back half of the omnichannel operations story. ” Challenge 2.

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The Top 10 Supply Chain Blog Posts from 2017

GlobalTranz

We will feature over the next 4 business days each category's most viewed posts over the course of 2017. These will only contain posts written in 2017. There were approximately 220 blog posts in 2017, and over 360,000 page views on those posts alone. The Top 10 Supply Chain Blog Posts from 2017. Share This: Read More.

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Omnichannel is another Word for Complexity

Enterra Insights

Omnichannel retail operations are well on their way to becoming the norm. Michael Jones ( @mdjonesy ), a business consultant, explains, “Consumers don’t shop ‘omnichannel.’ ”[1] Successful companies make omnichannel operations seamless and easy for consumers; but, behind the scenes complexity rules.

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Omnichannel Operations Benefit from Cognitive Computing

Enterra Insights

The editorial staff at Supply Chain Digest (SCD) note, “The omnichannel world brings many opportunities — and challenges. Combine omnichannel commerce with the power of digitization, and a whole new world of insight into customer behavior can emerge.”[1] Downstream omnichannel challenges. ”[2]. ”[2].

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Why Returning to Stores Is the Ultimate E-Commerce & Omnichannel Customer Experience Play

GlobalTranz

Following the 2017 holiday shopping season, retailers grew significantly, and today, e-commerce makes up 17 percent of all retail sales in the U.S. The responsibility of the company comes in when moving the product back to the distribution center or allocation to the brick-and-mortar store’s inventory.

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Omnichannel Fulfillment and the Amazon Effect

Enterra Insights

The so-called omnichannel solution envisions those outlets operating both as familiar sites for merchandise display and as fulfillment nodes for online sales. ” Sheffi isn’t trying discourage traditional retailers from developing omnichannel operations, he is simply pointing out challenges such operations must face.

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Omnichannel Operations can make Frenemies of Retailers and Suppliers

Enterra Insights

In the business world, omnichannel operations are creating frenemous relationships between retailers and suppliers. ” At the very least, DTC activity, as part of a larger omnichannel strategy, sets the stage for retailers and manufacturers to become frenemies. These are perilous times for retailers. Footnotes. [1]