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Consumers and Retailers Have Embraced Omnichannel Operations

Enterra Insights

McKinsey & Company analysts conclude, “For most US consumers, the answer seems to be ‘both.’ ”[1] Most retailers seem to agree with that conclusion and, as a result, they have invested a lot of time and money into bolstering their omnichannel operations in order to serve consumers where and when they shop.

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The Omni-Channel Fulfillment Network with Esther Kestenbaum Prozan

The Logistics of Logistics

Esther is the Chief Revenue Officer at Flowspace , an ecommerce fulfillment platform that helps brands meet their customers’ post-purchase expectations. Flowspace is an ecommerce fulfillment platform that helps brands meet their customers’ post-purchase expectations. About Esther Kestenbaum Prozan.

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Implementing Last-mile Delivery Technology

Logistics Viewpoints

Previously, only large companies such as Amazon and FedEx possessed the network and scale required for cost-effective same-day and next-day shipping. However, advancements in technology have made it possible for any company to automate and optimize their last-mile delivery operations. Another crucial factor is the pace of innovation.

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Why Omnichannel is Key for Retailers in the Middle East

Locus

To understand how omnichannel is going to help retailers improve customer satisfaction, our panelists, Sugandha Rajput, VP Customer Success at Locus and Shinas Majeed , Group GM – E-commerce at Lulu Group International, are featured in this In Focus webinar episode, ‘ Why Omnichannel is the future of Retail in the Middle East. ’.

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The Top 15 Retail Trends for 2022

ToolsGroup

Love it or hate it, daily necessities need to be purchased. Whichever reasons fuel the motivations of your target market, here are the top trends shaping how they’ll buy – and how you can stay front of mind and ahead of the competition. eCommerce Purchases and “The New Normal” Retail Categories. Data source: eMarketer.

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Lingering Port Congestion with Paul Brashier

The Logistics of Logistics

Paul Brashier is Vice President Drayage and Intermodal at ITS Logistics , a third party logistics (3PL) company that offers creative supply chain solutions with an asset-lite transportation division that ranks #21 in North America, a top-tier asset-based dedicated fleet, and a Top 12 intermodal and drayage division.

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Digital Path to Purchase Decreases Retailers’ Reliance on Holiday Shopping

Enterra Insights

For online retailers and retailers with an omnichannel strategy, it’s probably good news. That could force companies to use heavy markdowns in January to clear the shelves. Consumers are demanding faster shipping, better visibility and excellent customer experience from the places they shop.