Remove Customer Service Remove Eliminating Excel in Purchasing Remove Manufacturing Procurement Remove Retail
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Making The Case for Value Network Enablement

Supply Chain Shaman

My definition of a network is the bi-directional information exchange of manufacturing, procurement, quality, and transportation signals across multiple tiers of trading partners in a many-to-many trading partner information exchange with minimal latency. Electronic Data Interchange (EDI) does not meet this definition.

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Say Customer Service and Mean It

Supply Chain Shaman

Without a kitchen, I depended on the drive-thru services of outlets like Starbucks and McDonalds. Starbucks redesigned their cups for the Grande product, and the flimsy cups were a source of constant spills and burns. Customer Service Failure. The Sleep Number Story of Supply Chain Excellence.

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A Treatise on Dogs That Do Not Hunt

Supply Chain Shaman

similarly, over 95% of manufacturers invested and implemented supply chain planning, but their primary tool today is Excel. How does the plan tie to the balanced scorecard of growth, inventory health, operating margin, customer service, and Return on Invested Capital (ROIC)? ” Does the Dog Hunt? Makes sense.

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Are You Caught in Word Salad Dribble?

Supply Chain Shaman

Let’s take a couple of examples: Retail Available to Promise (ATP). A major retailer has 33 instances of Manhattan. Each is customized and runs on separate servers. Contract Manufacturing Signal Latency. In my last blog post, I shared insights on data synchronization between brand owners and contract manufacturing.

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Supply Chain Resilience. Really?

Supply Chain Shaman

Today, I speak at the North American Manufacturing Association, Manufacturing Leadership Conference, in Nashville on the use of data to improve supply chain resilience. Interestingly, in Q3 2023, 38% of manufacturers, distributors and retailers missed their target for revenue guidance for the quarter. My conclusion?

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6 Ways Food Manufacturers Can Build Resilience into Post-COVID Planning

Logility

But there is good news: a convergence of process, data, and technology provides the real-time and predictive visibility needed to optimize supply chain planning, ensuring food manufacturers can build resilience now and for the future. Planning Manufacturing Based on Demand. Preparing for Market-Driven Demand.

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Top Supply Chain Challenges for CPG companies in 2023

Logistics Viewpoints

Commerce is global and regional at the same time, the world is getting smaller and more interconnected, and Consumer Packaged Goods (CPG) manufacturers operate in this build-anywhere and sell-anywhere market. The classical approach involves functional silos, sequential decisions, and Excel and people to render a plan executable.