Remove Customer Service Remove Manufacturing Procurement Remove Metrics Remove Retail
article thumbnail

Freight Procurement is a Different Game

Logistics Viewpoints

Procuring transportation for freight is much different than any other procurement category. Transportation procurement needs to support both customer service and a company’s internal supply chain goals. One master of freight procurement is Kyle Masters. For their customers, “on time” is customer defined.

article thumbnail

Are You Caught in Word Salad Dribble?

Supply Chain Shaman

Optimization engines to improve functional metric performance resulted in an exploding number of planners. Let’s take a couple of examples: Retail Available to Promise (ATP). A major retailer has 33 instances of Manhattan. Each is customized and runs on separate servers. Contract Manufacturing Signal Latency.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Reasons Why Manufacturers Who Focus on Customer Experience Will Win

GlobalTranz

Manufacturers have always struggled to know their customers. Customers can place orders online, by phone, in person and in nearly any other means desirable. Unfortunately, this means manufacturers face an even greater challenge, as more customers translate into greater use of customer service.

article thumbnail

What Are Retail KPIs? The Most Important Retail Metrics in 2023

ShipBob

As a retailer, so much of your time and energy goes into managing your inventory , streamlining your logistics, building partnerships, and curating the customer experience. To find out, you’ll need to track Key performance Indicators, or KPIs, for your retail business. What is a retail KPI?

article thumbnail

Juggle Better: 6 Ways Production Scheduling in ERP Helps Manufacturers

OptiProERP

Before getting into production scheduling and how it helps manufacturers, let’s have a quick look at the functions of the production department in a manufacturing organization. Components of Production Scheduling in Manufacturing. Planning creates an efficient process that meets the needs of customers and the organization.

article thumbnail

A New Decade: Give Science A Chance

Supply Chain Shaman

Let’s Be Customer Centric. The first story is about a large regional food manufacturer. The second story is about a regional beverage manufacturer. In short, his vision of an end-to-end supply chain was transactional: better processing of order-to-cash and procure-to-pay. Help Me Improve Customer Service.

article thumbnail

Best Logistics Management Software: Everything You Need to Know Before Making a Purchase Decision

ThroughPut

This includes the final customers or groups of businesses. From a manufacturing perspective, the best logistics management software facilitates effective planning of the supply chain itself and implementation of the final delivery to the end consumers. Logistics has, however, come a long way.