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American Software to Present at the Jefferies Virtual Software Conference

Logility

(NASDAQ: AMSWA), a leading provider of innovative AI-powered supply chain management and advanced retail planning platforms, today announced that Allan Dow, Chief Executive Officer and President, and Vincent Klinges, Chief Financial Officer, will present virtually at the following investor conference: Jefferies Virtual Software Conference.

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American Software to Present at the Sidoti Winter Virtual Small Cap Investor Conference

Logility

A live webcast of the presentation will be accessible via American Software’s website and archived for a limited time at www.amsoftware.com/investor-relations. Demand Management serves customers such as Siemens Healthcare, AutomationDirect.com and Newfoundland Labrador Liquor Corporation. Date: Wednesday, January 19, 2022.

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Customer Service Aided by Cognitive Technologies

Enterra Insights

Peters ( @tom_peters ), an author and business management practice expert, has stated, “It never ceases to amaze me that companies spend millions to attract new customers (people they don’t know) and spend next to nothing to keep the ones they’ve got! ” Investing in customer service.

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Supply Chain Visibility: Past, Present, and Future

Talking Logistics

Now there are new technologies that enable us to collect data in real time from sources such as the Internet of Things and smart devices through B2B networks. More often now we are seeing customers implementing these networks to improve customer service. What new capabilities are on the horizon?

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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

There are plenty of other businesses ready to compete on price and service. What can you do to make sure your customers stay with you? Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention.

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Outside-in Process Q&A

Supply Chain Shaman

On Friday, I presented an overview of outside-in planning to a consulting group. I love the questions when I present. When implemented in an organization, we add customer service (orders shipped complete and in full). Then take an inventory of all the sources of channel data in the organization. The reason?

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What Georgia-Pacific Is Doing With Causal AI Is Remarkable

Logistics Viewpoints

Available-to-promise functionality seeks to ensure a company has the requisite manufacturing and logistics capacity to deliver an order to a customer on the date they want it. However, complex process manufacturing presents a much more difficult ATP problem than is typical in discrete industries.

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