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How Can You Improve Value in Your Supply Chain?

Supply Chain Shaman

I laugh when business leaders tell me that they are going to replace their current supply chain planning technologies with “AI.” Each supply chain planning technology at the end of 2024, went through disruption–change in CEO, business model shift, layoffs, re-platforming and acquisitions. The reason?

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Managing Supply Chain Planning in the World of Scarcity

Supply Chain Shaman

Historically, supply chain leaders managed supply chains in a world of abundance. There are many factors: war, supply shortages, climate change, labor (knowledge and availability), and shifts in governmental regulation. Inventory is both our most important buffer and greatest source of waste.)

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AI in Supply Chain Automation: Procurement to Logistics

Logistics Viewpoints

The adoption of AI in supply chain automation is enabling companies to make more accurate decisions, reduce cycle times, and better manage complexity. AI in supply chain automation is gradually reshaping how core functions operate, particularly in procurement, warehousing, and logistics.

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Reinventing Supply Chains: Focus on Human Factors

Supply Chain Shaman

Today, in supply chain planning, this could not be further from reality. Employees Cannot Get to the Right Data at the Speed of Business A war is raging between Oracle, Salesforce and SAP to automate supply chains. Supply chain was defined in 1982 as interoperability between source, make and deliver.

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Walmart and the New Supply Chain Reality: AI, Automation, and Resilience

Logistics Viewpoints

Why Transformation Is a Boardroom Priority Supply chain management is now a core strategic concern for business leaders. Companies that fail to modernize face supply shortages, revenue loss, and regulatory risks. The Shift from Cost-Cutting to Resilience For years, supply chains prioritized cost reduction over resilience.

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6 Customer Service Examples To Maximize Customer Loyalty

ToolsGroup

There are plenty of other businesses ready to compete on price and service. What can you do to make sure your customers stay with you? Several factors contribute to customer loyalty, but providing excellent customer service—and a top-notch experience–is one of the most important in driving retention.

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Supply Chain & Logistics News June 23rd – 26th 2025

Logistics Viewpoints

This week in supply chain and logistics news includes Blue Yonder being selected to support Border States, an electrical distribution company, with their warehouse management needs. Meanwhile, coal grew by 1.2%, remaining the largest source of electricity globally, while oil growth was less than 1%.