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The Future Of Retail: Technologies Enabling Q-Commerce Growth

Logistics Viewpoints

Millions of shoppers, like my Dad, are not going back to their old habits because there are now faster and more convenient ways for buying daily household needs. It excels on a union of E-Commerce mobile apps and last-mile delivery innovations. drop in sales while non-store retailers (mostly E-Commerce providers) achieved 14.8%

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How to excel in last mile delivery

DELMIA Quintiq

Sixty-one percent of consumers said the availability of same-day delivery would make them more loyal to a retailer, yet only one percent would be willing to pay for full delivery costs. Grocery retailers that want to excel in this space — while protecting their bottom line — need to optimize their logistics planning.

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Don’t Confuse Excellence with Perfection

Talking Logistics

After a lot of back and forth discussion, and not really getting through to him, I finally said, “If perfection is your goal, then you’re always going to be disappointed,” especially in baseball, where failing 7 out of 10 times at the plate is considered excellent. Was Apple striving for perfection or excellence with those products?

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The State of Home Delivery: Plenty of Room for Improvement

Logistics Viewpoints

Earlier in 2022, we conducted a survey of 8,000 consumers across North America and Europe to get a better sense of their ecommerce experience and how they were reacting to retailer performance. On one hand, consumers expect to increase their online purchases post-pandemic. The results of the research are a good news, bad news story.

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Why Sustainable Home Delivery Results in Greater Sales and Profitability

Logistics Viewpoints

Two seemingly conflicting trends are coming together that, if addressed correctly, could provide retailers with a competitive advantage and make them more profitable. That’s exactly what the recent study “Retailers: Sustainability is Not a Challenge, It’s an Opportunity” concluded. So, how are these two trends mutually beneficial?

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Retail Supply Chain Management: A Guide

Logistics Bureau

Like any Supply Chain, Retail Supply Chains have their own unique challenges. The retail supply chain is dealing with the consumer directly and the customer really is King. So everything in the retailer’s Supply Chain strategy needs to be focused on the customer, and of course the shareholders, that goes without saying.

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The basics of customer-centric multi-channel retailing (Part 1)

DELMIA Quintiq

Back in university, I was fully engaged with the topic of multi-channel retailing thanks to a marketing professor who had a long-standing passion for everything retail and digital. I learned a lot about omni-channel retailing and the customer’s way of looking at it. The new reality. Fulfilling the vision top down (i.e.