article thumbnail

Understanding the Profitability of Omnichannel Retail is a Problem

Logistics Viewpoints

As ecommerce grew at double digit rates, while in store sales grew at less than the rate of inflation, retailers were looking for a way to turn their stores into a competitive weapon. These new order fulfillment paths allowed retailers to rapidly grow sales. First, the rules used to enable an OOM system can be staggeringly complex.

article thumbnail

Negotiating With A Chatbot: A Walmart Procurement Case Study

Talking Logistics

This past February we asked members of our Indago supply chain research community — who are all supply chain and logistics executives from manufacturing, retail, and distribution companies — “Is your company using Artificial Intelligence in its supply chain or logistics operations?”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

ToolsGroup-IHL Group 2022 Retail Inventory Study Shows Diminishing Customer Loyalty Due to Out-of-Stock Concerns

ToolsGroup

Improving inventory position can help retailers secure consumer loyalty and capture impulse spending. consumers on their loyalty to and trust of retailers, as well as their reasons for choosing online or in-store shopping. The survey report: How Retailers Win Customer Loyalty in an Omnichannel World tracks the change in U.S.

article thumbnail

Retail Returns: The Key to Driving Business Growth

ToolsGroup

Retail returns occur when a customer returns the purchased items to a seller in exchange for a refund, store credit, or a similar product. Yet, in today’s omnichannel world, retail returns are key to driving business growth, thanks to their ability to enhance the customer experience, minimize losses, and preserve long-term revenue.

Retail 296
article thumbnail

Hot Off the Grill: Optimizing Summer Supply Chains for Seasonal Staples

Speaker: Glenn Koepke and Steve Rotter

This webinar – coming to you from Glenn’s own backyard – discusses the importance of supply chain visibility for seasonal shipping, new product promotions, and holiday ramping in the F&B and retail industries while providing sizzling secrets to creating the juiciest meats for your barbecue.

article thumbnail

AI in the Retail Industry: Benefits, Case Studies & Examples

ThroughPut

The Evolution of Retail Supply Chain & Logistics: A Pre-AI Overview In the pre-AI era, the retail sector was markedly different, especially since the traditional supply chain and logistics models were largely driven by manual labor. How is AI Revolutionizing Retail Supply Chains?

article thumbnail

Global Study Reveals 52% of Vital Digital Supply Chain Transformation Efforts Hamstrung by Skills and Labor Crunch

ToolsGroup

With respondents’ top growth investment for 2022 being “increasing recruitment and training efforts”, this year’s study reveals the profound effect that current labor shortages are having on digital supply chain transformation. From January to March 2022, CSCMP and ToolsGroup surveyed more than 300 supply chain professionals around the world.