Logility

MAY 7, 2020

We know the right information can significantly improve a company’s ability to reduce operating expenses, improve customer service and reduce the time needed to respond to market disruptions and opportunities. Key Performance Metrics: The ability to identify and measure KPIs will help prioritize and measure transformation efforts.

Supply Chain Planning Software 195

Supply Chain Planning Software Supply Chain Planning Supply Chain Software Scenario Planning 195

Supply Chain Shaman

JULY 3, 2015

Supply chain leaders manage a complex system of non-linear, but very inter-connected metrics. Leaders need to balance a portfolio of metrics. The foundation to drive meaningful improvement is reliability in driving results at the intersection of costs, inventory and customer service. Why Do I Think This? . It is a HOAX.

Gartner 150

Gartner Supply Chain Software Demand Planning Software Modeling Software 150

Supply Chain Shaman

OCTOBER 29, 2014

The promise was the delivery of a decision support system that would allow the organization to optimize the relationships between cash, cost and customer service against the strategy. Leadership teams struggle with the trade-offs between cash, cost and customer service. Attendees at our 2015 Global Summit.

Supply Chain Planning Software 309

Supply Chain Planning Software Modeling Demand Planning Software Optimization Software 309

Supply Chain Shaman

OCTOBER 5, 2018

The award, based on beating the industry peer group on rate of improvement on the key metrics of growth, operating margin, inventory turns, and Return on Invested Capital (ROIC) while outperforming their peer group, is tough to achieve. The orbit chart below illustrates L’Oréal’s performance at the intersection of two metrics.

Case Study 257

Case Study Inventory Reduction Agile and Lean Supply Chain Study 257

Kinaxis

JUNE 1, 2016

They went from #34 in 2015 to #18 in 2016. The new trend to be sustainable is part of the current category: Revenue Growth, so why add another category like CSR when we should be moving towards the core supply chain metrics of total delivered cost and customer service. Remember in 2015, Amazon’s ROA was 0.0%.

Gartner 100

Gartner Supply Chain Strategy Supply Chain Predictive Analytics Software 100

Supply Chain Shaman

FEBRUARY 22, 2015

The more that I work on supply chain metrics, the more that I believe that both the SCOR model and the Gartner Hierarchy of Supply Chain Metrics (which I worked on for the period of 2006-2010) reward functional, not end-to-end supply chain behavior. I believe this is necessary at the earliest stages of a supply chain transformation.

Supply Chain Design Software 150

Supply Chain Design Software Supply Chain Planning Software Optimal Sourcing Modeling Software 150

GlobalTranz

DECEMBER 29, 2014

Warehouse Metrics to Track to Improve Profitability and Operations : Today’s warehouse managers often accrue massive amounts of performance data, but sometimes find they can apply little of it toward making productivity gains or customer service improvements. Download the Webinar Replay. Read the Full Post. Read the Full Post.

Logistics Network Optimization Software 243

Logistics Network Optimization Software Reverse Logistics Manufacturing Procurement Logistics 243

Supply Chain Shaman

JULY 19, 2015

However, for elements like forecast error, customer service and slow-moving inventory self-reported data is not sufficient. It is for this reason, that we asked companies participating in our 2015 Supply Chain Planning Benchmarking to share raw data. Debra built the Gartner Hierarchy of supply chain metrics.

Benchmarking 150

Benchmarking Supply Chain Planning Software Supply Chain Planning Scenario Planning 150

Talking Logistics

NOVEMBER 21, 2016

To paraphrase his message to the sales team: “Our ability to respond quickly and effectively to fluctuations in demand, adjust order sizes and delivery frequency as required, and provide timely and accurate visibility to orders, inventory, and other metrics are all competitive weapons — let’s use them to our advantage!”.

Logistics Network Optimization Software 100

Logistics Network Optimization Software Cost Reduction Strategies Inventory Reduction Logistics 100

Supply Chain Shaman

APRIL 27, 2022

At each company, there is a relationship between the metrics of growth, margin, inventory, customer service, and asset strategy. For the purpose of this article, I will use Return on Invested Capital (ROIC) as the proxy metric to discuss asset utilization.) Understanding this relationship requires modeling. (A

Procurement Analytics 332

Procurement Analytics Manufacturing Procurement Supply Chain Planning Software Supply Chain Design Software 332

Supply Chain Shaman

SEPTEMBER 20, 2015

My journey to understand SanDisk started in June 2015. Founded in 1988 in Milpitas, California, SanDisk is publicly traded on NASDAQ with 8,600 employees globally, and market capitalization in 2015 over $13B. I had the opportunity to visit with the SanDisk team in July 2015. When I heard their story, I scratched my head.

Inventory Reduction 150

Inventory Reduction Cost Reduction Strategies Sourcing Strategies Supply Chain Strategy 150

Supply Chain Shaman

AUGUST 11, 2016

I want to understand why some companies outperform on the Supply Chain Metrics That Matter while others do not. The Delta Medallion customer service agent told me that she had never seen anything quite like it. However, they accepted the challenge and defined customer strategies for each supply chain type.

Cost Reduction Strategies 150

Cost Reduction Strategies Inventory Reduction Price Reduction Supply Chain Strategy 150

Enterra Insights

SEPTEMBER 28, 2020

’ AI-powered customer service via chatbots is one area in which the technology is prolific across industries. Overall, stats show that 85% of customer interaction will be handled without human agents by 2021. Mankins and Lori Sherer, “ Creating value through advanced analytics ,” Bain Brief, 11 February 2015. [6]

Data 100

Data Analytics Software Supply Chain Design Software Sourcing Strategies 100

Supply Chain Shaman

MAY 3, 2015

The supply chain leader manages performance at the intersection of inventory turns, operating margin and customer service. While we cannot access customer service levels for public companies, we can measure progress at the intersection of operating margins and inventory turns.

Inventory Reduction 150

Inventory Reduction Supply Chain Design Software Supply Chain Planning Software Inventory Management Software 150

Enterra Insights

JUNE 25, 2019

TJ McCue ( @TJMcCue ) reports, “The Supply Chain Digest estimated in 2015 ‘ that U.S. ” Great customer service : “Encourage your staff to greet customers when they enter the store, offer help as they look around, and always staff areas like fitting rooms. ” 4. .” ” Footnotes. [1]

Inventory Reduction 100

Inventory Reduction Cost Reduction Strategies Inventory Vendor Strategies 100

Supply Chain Shaman

AUGUST 26, 2015

” CNN Money Watch, August 12, 2015. The longer that the company takes to sense the market reality, the bigger the impact on costs, write-offs and customer service. Lora wrote the books Supply Chain Metrics That Matter and Bricks Matter , and is currently working on her third book, Leadership Matters.

Supply and Demand 150

Supply and Demand Forecasting Modeling Forecasting Software 150

Supply Chain Movement

MAY 28, 2015

Contents Supply Chain Movement 17 – 2015 Q2. Publishing date: 15 May 2015. 16 | IT Subway Map Europe 2015. For Pierre Mille, VP Group Planning & Customer Service Excellence, this was an opportunity to unleash its untapped value. 7 | News & Background. – Winner of the last quarter: Raytheon.

S&OP 60

S&OP Supply and Demand Supply Chain Planning Software Supply Chain Design Software 60

BlueYonder

JANUARY 5, 2015

As we lead up to NRF 2015, this week Supply Chain Nation turns its focus to trends impacting digital retail. It is not mine, it is not yours –it is ours, and it is our collective responsibility to get it out of the warehouse and out of the store into the hands of our customers as quickly and profitably as we can. It just happens.

Pricing Training 40

Pricing Training Purchasing Training Procurement Analytics Purchasing Skills 40

Supply Chain Shaman

DECEMBER 4, 2018

For the past five years, the team at Supply Chain Insights identified Supply Chains to Admire Award Winners by analyzing performance by peer group on the key metrics of growth, operating margin, inventory turns and Return on Invested Capital (ROIC). Customer service also exceeded its targets. Step Two: Rationalize, Localize.

Supply Chain Software 33

Supply Chain Software Supply Chain Planning Software Supply Chain Design Software Manufacturing Procurement 33

Supply Chain Shaman

DECEMBER 4, 2018

For the past five years, the team at Supply Chain Insights identified Supply Chains to Admire Award Winners by analyzing performance by peer group on the key metrics of growth, operating margin, inventory turns and Return on Invested Capital (ROIC). Customer service also exceeded its targets. Step Two: Rationalize, Localize.

Supply Chain Software 30

Supply Chain Software Case Study Supply Chain Planning Software Supply Chain Design Software 30

Supply Chain Shaman

FEBRUARY 23, 2017

Over the period of 2009-2015 only 88% of companies made improvement on the “Supply Chain Metrics That Matter.” (The The Supply Chain Metrics That Matter are a portfolio of metrics which correlate to higher market capitalization. Comparison of Performance and Improvement of Companies in the Chemical Industry for 2009-2015.

Agile and Lean Supply Chain 154

Agile and Lean Supply Chain Supply Chain Design Software Supply Chain Design Supply Chain Planning Software 154

GlobalTranz

AUGUST 25, 2015

Companies are usually fully-focused on production and customer services and have not dedicated a management role to building the skills required to make freight costs control appreciably impactful to their profit margins. Dedicated Position. Third-Party Logistics (3PL). bean counter").

Negotiating Skills 120

Negotiating Skills Cost Reduction Strategies Transportation Management Resource Reduction 120

Freightos

JUNE 9, 2018

million in 2000 to over 68 million in 2015 each paying a unique price for their seat (well not quite unique but you know what I mean). Finally, and this is a fitting end point, automation does not mean deprioritized communication with customers , as our latest digital freight survey found. The post Air Cargo Tech Is Falling Behind.

Cargo 120

Cargo Negotiating Skills Demand Planning Software Supply Chain Software 120

Ware2Go

APRIL 12, 2023

The program was launched in 2015 to help clear space in Amazon’s warehouses to make room for their newly launched Private Label brands. Merchants enrolled in Amazon SFP store inventory in their own (or partner) warehouses , handle all fulfillment, and manage customer feedback.

Inventory Reduction 52

Inventory Reduction Cost Reduction Strategies Eliminating Excel in Purchasing Network Optimization 52

Arena Solutions

MAY 25, 2021

Organizations use QMS as a roadmap for meeting regulatory requirements and achieving their customer satisfaction and revenue goals. ISO 9001:2015 is a standard within the ISO 9000 family of international quality standards that is considered to be the most widely adopted approach to quality management systems. Customer service.

Quality 70

Quality System Resource Reduction Waste Reduction 70

Supply Chain Trend

NOVEMBER 27, 2016

On top of this we can see examples of marketing driven service providers that very doubtfully brand their product S&OP, or make up new names for existing S&OP processes. 64% think there is not enough coordinated innovation in S&OP processes. 68% think behaviours are not addressed enough in S&OP implementations.

S&OP 60

S&OP Supply and Demand Supply Chain Planning Software Supply Chain Design Software 60

RFgen

SEPTEMBER 26, 2018

Processes such as receiving, cycle counting and order fulfillment all suffer from delays, inefficient workflows and mistakes that ultimately affect customer service and satisfaction. In fact, this just-in-time (JIT) resupply distributor was able to improve customer service, productivity, accuracy and more.

Inventory Management Software 52

Inventory Management Software Inventory Management Inventory Reduction Supply Chain Planning Software 52

RFgen

SEPTEMBER 26, 2018

Processes such as receiving, cycle counting and order fulfillment all suffer from delays, inefficient workflows and mistakes that ultimately affect customer service and satisfaction. In fact, this just-in-time (JIT) resupply distributor was able to improve customer service, productivity, accuracy and more.

Inventory Management Software 52

Inventory Management Software Inventory Management Inventory Reduction Supply Chain Planning Software 52

Talking Logistics

DECEMBER 20, 2017

However, competing on customer experience without taking a financially-disciplined and informed approach can be a recipe for failure. And since so many aspects of supply chain management affect both customer experience and financial metrics, supply chain innovation efforts need to take these factors into consideration too.

Predictive Analytics Software 92

Predictive Analytics Software Supply Chain Design Software Supply Chain Planning Software Logistics Network Optimization Software 92

Logistics Bureau

JULY 11, 2018

This article was first published in June of 2015. Unlike financial trading where performance is measured as a price, a magic one-number supply chain metric does not exist. This post was originally published in June 2015 under the title “6 Supply Chain Trends that Could Truly Shake you Up.” What Happened to These Trends?

Agile and Lean Supply Chain 84

Agile and Lean Supply Chain Supply Chain Design Software Supply Chain Software Trends 84