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Retailers Beware: Returns Fraud on the Rise As Criminals Get More Creative

BlueYonder

” The scheme organizer and his staff encouraged co-conspirators to purchase items from retailers and then impersonated the purchasers to secure refunds while allowing the original buyers to keep the merchandise for a cut of the return fees. Attorney’s Office, one example is a scheme called “Simple Refunds.”

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Blue Yonder Recognized as a Strong Performer in The Forrester Wave™: Order Management Systems, Q2 2023 Report 

BlueYonder

We are very excited to announce that Blue Yonder has been recognized as a Strong Performer in The Forrester Wave : Order Management Systems, Q2 2023 Report. As stated in the report, customers today demand real-time availability and delivery information — and earlier in the shopping process than ever before.

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IDC MarketScape Names Blue Yonder a Leader in Order Orchestration and Fulfillment

BlueYonder

The report is aimed at “provide[ing] an entry point in a company’s due diligence in looking for the application or suite of solutions that best suit their specific needs as they move toward this goal.” The IDC MarketScape report on Order Orchestration and Fulfillment evaluates 14 software vendors in this area.

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Three Strategies for Optimizing Your Results in “Returnuary”

BlueYonder

First, they might discourage shoppers from making a purchase, since over two-thirds of consumers say theyre deterred by strict return policies. According to the National Retail Federation (NRF), 67% of shoppers report that a negative return experience would keep them from shopping with a specific retailer in the future.

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Don’t Just Survive Peak Season – Thrive With Peak Planning Strategies

BlueYonder

Forbes data shows that 73% of consumers want seamless shopping between channels – which includes the freedom to research products online, compare prices, and even make purchases before heading to a physical store to try on or pick up their items. Delivering an omni-channel experience requires a high degree of integration between each channel.

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5 Years Later: 3 Things COVID-19 Changed in Supply Chain And 2 It Didn’t 

BlueYonder

Elsewhere, two-thirds of survey respondents report making substantial progress in implementing APS systems, showing that these tools are no longer a luxury, but a critical component of modern supply chain digitization. At first, there was a surge in essential purchases as people stockpiled necessities like toilet paper.

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7 Ways Consumer Demand Has Impacted the Automotive Supply Chain 

BlueYonder

They want accurate, on-demand availability information at the time of purchase and real-time tracking throughout the delivery process. And they want free or low-cost shipping. By 2030, 80% of new vehicle purchases will occur online, and 60% to 80% of new cars will be directly sold to consumers.