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Retailers Beware: Returns Fraud on the Rise As Criminals Get More Creative

BlueYonder

The customer instead sent in used or different merchandise, empty shoeboxes, or even packages that never arrived at the warehouse to claim the returns – based on advice from organized groups on messaging apps. These apps are being used to guide users on how to navigate the returns process and trigger high-volume, high-cost fraud.

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Three Strategies for Optimizing Your Results in “Returnuary”

BlueYonder

First, they might discourage shoppers from making a purchase, since over two-thirds of consumers say theyre deterred by strict return policies. According to the National Retail Federation (NRF), 67% of shoppers report that a negative return experience would keep them from shopping with a specific retailer in the future.

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5 Years Later: 3 Things COVID-19 Changed in Supply Chain And 2 It Didn’t 

BlueYonder

Elsewhere, two-thirds of survey respondents report making substantial progress in implementing APS systems, showing that these tools are no longer a luxury, but a critical component of modern supply chain digitization. At first, there was a surge in essential purchases as people stockpiled necessities like toilet paper.

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Keep or Return? Fashion Influencers Have Created a Costly Trend for Retailers

BlueYonder

While just 10% of in-store purchases are returned, the return rate rises to 26.4% According to Statista, the most returned online purchases in the U.S. According to Statista, the most returned online purchases in the U.S. This is up from 14.5% Much of this growth in returns is driven by online shoppers. for online sales.

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5 Steps for Retailers to Optimize Marketplace Returns and Protect Their Brand

BlueYonder

They want to know what your policy is and how it applies to their specific purchase. 86% of shoppers say they check returns policies before purchasing. Empower Store Associates Some retailers operating marketplaces have found it hard to manage an influx of marketplace purchases being returned to their stores.

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IDC MarketScape Names Blue Yonder a Leader in Order Orchestration and Fulfillment

BlueYonder

The report is aimed at “provide[ing] an entry point in a company’s due diligence in looking for the application or suite of solutions that best suit their specific needs as they move toward this goal.” The IDC MarketScape report on Order Orchestration and Fulfillment evaluates 14 software vendors in this area.

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Blue Yonder is a Leader in the Inaugural Nucleus Research WMS Technology Value Matrix

BlueYonder

Blue Yonder was named a Leader in this inaugural report and the leader in the Better Functionality quadrant based on an evaluation of our Blue Yonder Warehouse Management solution. Blue Yonder’s WMS , a SaaS solution, empowers businesses to deliver consistently high service at a value-driven cost. In Charles A.